Contract Manager - Infrastructure
Contract Manager - Infrastructure
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Job Description
Our global Infrastructure team works across transport utilities power and defence industries. Our infrastructure experience and expertise enable us to develop and deliver comprehensive solutions managing complexity and helping our clients meet their goals.
The role
The Contract Manager will oversee contract requirements on a Professional Services Contract (PSC) ensuring adherence to all terms and conditions. They will ensure service obligations are met in line with the contract obligations register bid commitments and the client requirements. In collaboration with the client team the Contract Manager will establish appropriate internal structures for effective contract management. On a large project they will also lead and support a contract management team.
The Contract Manager will handle daily contract issues as they arise to ensure the seamless delivery of services and foster a culture of collaboration and partnership with the client team. They will assist in monitoring performance based on contractually agreed key performance indicators and ensure the client achieves maximum value for money by supporting and developing best practices in contract management.
Responsibilities
- Manage daily service contract operations to ensure continuous and smooth service delivery.
- Ensure adherence to contract management standards contractual terms and conditions reporting requirements and legal regulatory and client policies and procedures during contract administration activities.
- Negotiate and manage change orders new task orders claims and dispute resolution processes in accordance with various contract forms particularly NEC 4.
- Attend and assist in preparing for early warning risk mitigation or other contractually required meetings.
- Develop and sustain positive relationships with project stakeholders including clients contractors and internal teams.
- Support and provide guidance on best practice contract management and where required support training.
- Provide oversight and support the development of contract managers and contract administrators to successful deliver the service contract
- Prepare and review performance reports and contract documents.
- Develop maintain and administer the contract obligations register associated with the service contract.
- Monitor contract performance against KPIs and analyse data to identify areas for improvement. Assist in establishing and monitoring key contractual performance indicators to support contract performance management.
- Oversee and manage the contract administration process ensuring that any payments due reflect the true cost of works in accordance with the contracts.
- Oversee the development implementation and maintenance of contract administration procedures processes and systems to ensure compliance with the contract framework. This includes:
- Structured and filed record keeping.
- Executing financial management operations.
- Keeping records of risks and their potential impacts.
- Managing the contract manual processes and procedures related to claims organizing meetings communication and ensuring all issues are resolved or brought to the attention of relevant parties.
- Assist in managing any disputes that arise ensuring they are resolved efficiently to maintain seamless and continuous service delivery.
Qualifications :
Knowledge
- Minimum of 10 years working in contract management with 5 years experience on professional services contracts (PSC) of considerable scale and complexity.
- Experience providing strategic leadership and direction in contract management establishing effective frameworks processes and performance metrics.
- Expert knowledge of contract management principles methods techniques systems and toolkits.
- Experience of working within both consultancy and client or contractor environments an advantage.
- Experience with the NEC PSC Option C and E essential.
Skills
- Ability to develop and implement contract management strategies administering contracts at a senior level.
- Excellent communication skills and an ability to establish robust relationships with internal and external stakeholders and teams.
- Strong negotiation skills and ability to influence.
- Strategically minded with a considered and consistent approach to decision-making and leadership.
- Ability to create a collaborative culture across the project team governing and driving a positive inclusive and transparent approach to service delivery.
Qualifications
- Minimum level 8 degree (or equivalent) in relevant subject e.g. quantity surveying).
- Level 9 Masters (or equivalent) in relevant field would be advantageous.
- Chartered member of a relevant professional body.
Additional Information :
Our inspired people share our vision and mission. We provide a great place to work where each person has the opportunity and voice to affect change.
We want our people to succeed both in work and life. To support this we promote a healthy productive and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
You can find out more about us at Home Turner & Townsend.
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SOX control responsibilities may be part of this role which are to be adhered to where applicable.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
