Program Manager - Senior

Job Requisition ID: RQ09307

Job Title-   Program Manager - Senior

Location Toronto ON Canada (Hybrid 3 days onsite)

Start Date

End Date

Visa: Citizen/PR

Client domain: Government client

Strategic Planning & Management:

• Document manage and maintain Integrated Program management plan and schedule for Data infrastructure needs of MOH MLTC and MSAA Planning and Implementation Program consisting of program objectives strategies and priorities scope deliverables required resources and skill sets budgets and timing for all operational sustainment and project components required to ensure successful Program delivery.
• Manage day-to-day Program and project teams for optimal return-on-investment and coordinate cross-project interdependencies required in support of Program delivery.
• Establish stakeholder communication strategies and plans. Ensure sound stakeholder engagement and management.
• Document manage and maintain integrated Program Risks and Issues Management Plan for the Program
• Work with stakeholders/project teams to conduct regular Program risks and issues analysis identify Mitigation Plans and produce regular Program risks and issues management reports.
• Develop and maintain Program assessment protocols and key performance indicators (KPIs) for measuring delivery progress and continued improvements of the program.
• Provide CSIMB Director with regular program status updates

Program Management and Operations:

• Provide program implementation or understanding whether a program has been implemented as planned and to identify barriers to optimal service use. Execute the operational processes intended to produce or contribute to the desired outcomes how well the program is functioning and how congruous services are with the goals of the program.
• Ensure accountability for the programs centralized group of projects and their successful full life cycle delivery.
• Ensure programs are delivered cost effectively and efficiently and in compliance with organizations methodologies standards and frameworks.
• Lead and oversee program strategy development from inception through to project close-out and any required transition to operations business planning benefits identification and organization funding requests for I&IT programs.
• Direct manage and lead multidisciplinary project teams including multiple Project Managers each responsible for an element of the project and associated matrix team members.
• Monitor and manage the cost risk schedule governance technical performance and program impact of each of the component projects.
• Provide a program/portfolio view of project inter-dependencies and external project dependencies monitoring and reporting on exposure levels.
• Exercise a range of leadership responsibilities including the role of coach and developer of talent.
• Develop complex budgets based on multiple funding channels and cross organization dependencies.
• Analyze program and organizations environments to identify potential risks and issues; articulates and prioritizes issues and risks to senior executives; recommends mitigation strategies to decision-makers to ensure projects are delivered on schedule.
• Direct stakeholder consultation facilitation and consensus building. Provides program portfolio and/or project reporting to multiple stakeholders.
• Lead strategies and actions to overcome resistance to change and capitalize on forces in support of change.
• Supervise the development and communication of program related updates including through media relations social media etc.

Experience and Skill Set Requirements

Public Sector Experience

     10 years of experience working with federal/provincial/broader public-sector healthcare providers. 

     In-depth knowledge of Public Sector Program/Project Management artifacts (or similar) processes and practices and ability to produce program level documentation that comply with industry standard practices.

     In-depth knowledge of industry standard such as Program and Project Management Institute (PMI) and Public Sector I&IT project management methodologies.

     In-depth knowledge and experience with Public Sector Health related projects.

     In-depth knowledge and understanding of Ministry policy and IT project approval processes and requirements.

     Experience adopting and adhering to Public Sector Unified I&IT Project Methodology Public Sector Enterprise Architecture and Public Sector Gating process and Public Sector Standard Systems Development Methodologies.

     Solid experience with large complex IT Health-related projects and programs.

     Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.

5 points

Program Management Core Skills and Experience

     10 years of experience in successfully managing complex I&IT Programs in Public sector or Broader Public Sector (BPS).

     Superior knowledge of current/emerging concepts in evaluation including design data collection analysis interpretation and reporting.

     Good understanding of the wider objectives and how to ensure strategic alignment of the program to business priorities.

     Experience leading organizational development strategy development business and program planning.

     Knowledge and understanding of Information Management principles concepts policies and practices.

     In-depth knowledge and handling of project and program management methodology and techniques.

     In-depth knowledge and experience producing program and project management artifacts and deliverables.

     Ability to work positively with the wide range of individuals involved in program management.

     Strong leadership and management skills and experience

     Ability to think and act strategically.

     Strong stakeholder management and communication skills and experience.

     Strong presentation and meeting facilitation expertise.

     In-depth knowledge of program budgeting and resource allocation methods and techniques.

     The ability to find innovative ways to resolve problems and pro-actively manage program issues and risks.

55 points

General Program Management Skills and Experience

     Experience gathers and development of business and technical requirements to create and maintain a detailed program project schedule and/or integrated plan.

     Ability to monitor and forecast program and project costs and provide reporting and input to ensure targets are met.

     Experience developing and managing program and project scope schedules and deliverables.

     Ability to promote I&IT program and project management best practices and adherence to standard methodologies.

     Experience directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards.

     Extensive experience coordinating and monitoring program and project processes developing/communicating guidelines and procedures.

     Experience with resolution of resourcing and inter-personal conflicts negotiates changes to resourcing ensuring knowledge is shared among team members and project objectives and deliverables are met in a timely manner.

     Experience with effective management of large project budgets ensuring a high level of fiscal control and accountability including estimates forecasts and reconciliation/confirmation of actuals.

     Ability to proactively identify potential risk events and issues before they occur including identification of appropriate mitigating strategies and plans.

     Experience to effective articulates and prioritize issues and risks at senior executive levels and recommendation of mitigation strategies for decision makers.

     Experience with establishment and facilitation of steering committee and stakeholder forums and meetings.

     Experience with providing project program and/or portfolio reporting to multi-stakeholders at senior executive levels.

     Ability to use appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects concept definition planning implementation and close-out.

     Experience with promoting OPS I&IT standards and best practices for project management to facilitate control of system quality adherence to standard methodology and the control of the use of I&IT resources.

40 points

Remote Work :

No

Employment Type :

Contract