Wheelchair Supervisor - Westchester County Airport (HPN)
Wheelchair Supervisor - Westchester County Airport (HPN)
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Salary Not Disclosed
1 Vacancy
Job Description
Pay Rate $17.00/hr
Airport and Supervisor experience required.
Part time Shift times available:
12pm-6pm ( Friday-Tuesday)
6pm-close ( Thursday-Monday)
INTRODUCTION
Interested in working in aviation Are you looking for a job with stability and growth opportunities If you are looking for a career with growth potential and work well in a fast-paced team-oriented environment we want to speak to you!
Perks of the job:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Vision insurance
Paid time off
Growth potential
*Part-time benefits could vary
WHY WORK FOR PRIMEFLIGHT
We are committed to being a leading provider of commercial services within the aviation industry
Our teams focus on maintaining a positive working environment and treating all team members with respect
With more than 200 locations across the world we offer opportunities for career progression
Enjoy a competitive pay scale
ABOUT US
We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!
BECOME A WHEELCHAIR SUPERVISOR!
The Wheelchair Supervisor oversees the wheelchair operation at the airport ensuring quality services for passengers with mobility challenges by leading a team of Wheelchair Leads and Attendants. This role involves training staff enforcing service standards and coordinating with other airport departments to ensure seamless operations. You will address complex issues and ensure passenger satisfaction and compliance with airport and regulatory standards are key aspects of this position.
WHAT ITS LIKE TO WORK AS A WHEELCHAIR SUPERVISOR
Supervise the daily operations and activities of the wheelchair service team
Ensure efficient scheduling of wheelchair attendants across various airport terminals
Monitor safety protocols and guidelines in wheelchair handling and passenger assistance
Train and mentor wheelchair attendants on best practices and customer service excellence
Manage and resolve any operational challenges or passenger complaints related to wheelchair services
Collaborate with airport authorities and airline staff to coordinate seamless service delivery
Conduct regular performance reviews and provide constructive feedback to team members
Work closely with HR for recruitment training and management of wheelchair service personnel
Exceed customer service and safety standards set by PrimeFlight
Perform any additional duties as assigned by management
QUALIFICATIONS
18 years of age or older
Eligible to work in the United States
Minimum of 1 year of experience in a supervisory role within customer service or airport operations
Strong leadership organizational and communication skills
Proven ability to manage teams effectively and handle challenging situations
Ability to read write speak and understand the English language to include documents
Ability to use electronic devices including IPads/Tablets Computers and Mobile Devices
Effectively communicate with colleagues and clients both in-person and through electronic means
Eligibility to acquire needed credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal- as applicable)
Ability to work any day/shift including holidays within a 24/7 operation
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
o Ability to lift up to 70 pounds
o Prolonged standing and walking in an indoor/outdoor environment as applicable
o Must be able to push pull
o Must be able to bend stretch squat
o Exposure to moderate and at times high noise levels
o Be able to hear and respond to the spoken voice and to audible alarms
o Tasks may involve repetitive motions of the arms wrists hands and/or fingers
o Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays. The successful PrimeFlight Aviation Services team member brings their A game every day with energy and enthusiasm respect for their team and the highest regard for safety!
PrimeFlight Aviation Services Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
Required Experience:
Manager
Employment Type
Hourly
