Program Manager, Workplace Mental Health and Well-being (Revised) (17275)

JOB SUMMARY

The Workplace Mental Health and Well-being Unit develops the corporate well-being strategy and framework to support organizational health and well-being and encourage healthy proactive behaviors. The units mission will be to act in alignment with the Citys values create and foster a psychologically safe workplace culture adapt to the diverse intersectional needs of the employee population and evolve into a trauma-informed organization.
You lead a team of professional staff in the Workplace Mental Health Well-being Unit providing expertise in the planning design implementation communications and evaluation of well-being programs facilitated discussions providing clinical oversight of Peer Support Networks. You are responsible for building and maintaining strong inclusive working relationships with staff and management and representing the corporation at collective bargaining on matters related to well-being programs.
You are also responsible for managing the units human (including contracted services) and financial resources and partner relationships.

EDUCATION AND EXPERIENCE

Maters degree in social work psychology education or related field including training in mediation advanced post trauma and suicide intervention.
Minimum of 8 years of related experience in employee mental health and well-being social work psychology occupational health and safety including a minimum of 4 years in the management of human and financial resources.

CERTIFICATIONS AND LICENCES

Registered Social Worker with OCSWSSW or equivalent certified counsellor in the Province of Ontario
The following certification(s) and/or license(s) is/are desirable:
Certified Human Resources Leader (CHRL)
Psychological First Aid Certification
Critical Incident Stress Management Certification

KNOWLEDGE

Methods techniques and practices relative to wellness program design and governance including trauma informed approaches
Understanding of CSA Psycholoical Health and Safety in the Workplace
Faimiliarity with the National Standard of Canada on Psychological Health and Safety in the Workplace
Counselling approaches and mediation techniques
Legislation policies regulations guidelines and operational procedures relevant to the operational area
Supervisory experience and motivational techniques. Working knowledge of human resource best practices trends and development
Financial management practices and budget processes
Industry trends and developments
Business administration concepts theories principles and methodologies
Computer applications including MS Office Microsoft Word Excel PowerPoint SAP and other corporate standard software
Must possess the training experience and knowledge to organize the work and its performance
Legislation regulations policies standards and guidelines relevant to the work
Must be familiar with applicable health and safety legislation have knowledge of any potential or actual danger to health or safety in the work place and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and municipal policies and procedures

COMPETENCIES SKILLS AND ABILITIES

• Demonstrated ability to write/draft clear concise correspondence reports policies resources grant proposals and recommendations including evaluations and summaries of research and analysis to guide program development strategic planning and continuous improvement.
• Ability to demonstrate human relations communications facilitation presentation and collaboration skills to maintain effective working relations with parties involved; facilitate discussions leveraging diversity and differences; deliver training; and present information and promote programs and initiatives.
• Demonstrated ability to enact research and analytical skills to identify needs and develop plan maintain and evaluate programs and projects that support psychological and physical health of an organization.
• Demonstrated ability to coordinate and collaborate with internal and external partners including on delivering specialized wellbeing training and education.
• Deal effectively with complex matters related to mental health and psychological safety.
• Skilled in crisis management
• Demonstrated commitment to working through an Anti-Racist Anti-Oppression Trauma informed lens
• Demonstrated capacity to provide/offer strategic interventions that incorporate equity cultural safety and inclusion practice and principles to a diverse employee population including Persons with Disabilities Black Indigenous Racialized 2SLGBTQIA and Neurodiverse communities
• Demonstrates a strong strengths-based recovery-oriented client-focused philosophy in all interactions.
• Demonstrated ability in conflict resolution.

COMPETENCIES SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the Citys expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the Citys culture and values and guide all our present and future activities. Every employee is encouraged to learn embody and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.

Review the Leadership Competencies.