Wedding Sales & Catering Manager

Wedding Sales & Catering Manager

Selling a memorable Wedding experience in an authentic location is the essence of a Wedding & Catering Managers role at Fairmont Hotels & Resorts. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond ensuring your clients will always stay with Fairmont Hotels & Resorts.

Salary Range: $60000-$70000 per annum based on previous experience

What you will be doing:  

• Provides the guest with flawless proactive and sincere luxury services from an engaged and empowered workforce committed to creating a memorable experience
• Accountable for booking contracting and increasing Wedding/Social Event business through the development of new business (sales) and active follow up of existing inquiries;
• Solicit Wedding business by participating in trade shows conventions and promotional events within the hotel and trade related organizations
• Acts as ambassador and spokesperson to all customers; promotes tailored services to VIPs and loyal guests; responding timely and consistent to customer & third party concerns; fielding issues with operational departments under the scope of responsibility
• Assist in develop an action plan to maximize revenues from the social /wedding market;
• Plan and oversee all aspects of weddings from sales to the conception of the initial idea to the last detail of the event
• Prepare and perform site inspections
• Work closely with Marketing & Reservations to ensure websites are up to date with information regarding upcoming packages
• Work closely with the Events Sales and Services department to support office administrative duties as needed.
• Collaborates with the F&B team to showcase our banquets events on social media accounts in accordance with marketing standards (i.e. Facebook Instagram Twitter); manages online reputation by responding in a timely and professional manner and handling any concerns (i.e. JD Power).
• Solicit from and confirm with clients all information pertaining to the wedding and organize information for accurate turnover once the account goes definite
• Organize and supervise assigned weddings from date of booking to departure including venue requirements guestroom requirements food & beverage audio-visual accounting etc
• Maximize food beverage and auxiliary revenues by selling menus themes and experiences/activities 
• Manage small group catering only contracts as needed/ where assigned under the direction of the Director of Events Sales and Services.
• Conduct and/or attend daily meetings to review event contracts with Banquets Kitchen and Stewarding
• Ensure accuracy of OPERA applications as per established standards
• Forecast Banquet revenue covers and average checks based on group assignments
• Stay current with trends; assist with creation of new themes special events and service standards;
• Collect market and competitive intelligence adjust strategy as required
• All other duties as assigned

Qualifications :

Your experience and skills include:

• Previous experience in a wedding and catering role preferred
• Previous leadership experience in a similar environment required
• Knowledge of opera Sales and Catering would be an asset
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities

Additional Information :

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided 
• One complimentary meal per shift in our staff cafeteria
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resorts Food & Beverage Outlets Fitness Centre and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resorts Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5000 properties with Accor

We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence: