Accounts Receivable/Collections Specialist
Accounts Receivable/Collections Specialist
Posted on :
31-05-2025
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1 Vacancy
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Job Description
Job Details
Experienced
Irvine/CA - McKinley Equipment Corp - Irvine CA
Full Time
High School
$25.00 - $29.00 Hourly
None
Day
Accounting
Description
- Monitor and manage the accounts receivable ledger for service and parts customers to ensure payments are received on time
- Contact customers via phone first then email then mail or other third party software applications
- Research and resolve payment discrepancies or disputes in a professional manner
- Generate and send duplicate invoices to customers if necessary
- Maintain records of collection activities payment promises and customer interactions
- Coordinate with internal departments to resolve billing and account issues
- Learn over time some technical issues to accurately discern warranty covered work from customer charges
- Drive resolution on billing and payment problems by troubleshooting issues and collaborating with the team to find quick and efficient solutions
- Prepare aging reports and analyze account trends for management review
- Recommend accounts for escalation payment plans or write-offs when necessary
- Maintain/update payment terms based on payment history
- Maintain accounting folders and additional filing including: new folders hardcopies of billing releases preliminary notice.
- Respond to phone calls emails and faxes for billing revised billings
- Other duties as assigned
Qualifications
Qualifications:
- 1 3 years of experience in accounts receivable collections billing or a related financial role
- Proficiency in Microsoft Excel (formulas pivot tables VLOOKUP)
- Familiarity with accounting or ERP software preferably Sage (Quickbooks NetSuite SAP Oracle)
- Basic understanding of accounting principles (GAAP)
- Strong verbal and written communication for engaging with customers and internal teams
- Strong negotiation and conflict resolution skills
- Strong attention to detail and accuracy
- Ability to prioritize multitask and manage time effectively
- Ability to identify discrepancies and work toward resolution
- Analytical thinking to interpret aging reports and payment trends
- Ability to successfully prioritize and meet deadlines
- Punctual and reliable
Preferred Qualifications:
- Certified Credit and Collection Professional (CPC CCP) or equivalent
- Bookkeeping or accounting certifications
- Use of document management systems or automation tools in receivables
- Patience and professionalism when handling difficult or delinquent customers
- Integrity and discretion when handling confidential information
- Bilingual or multilingual
- Strong organizational and filing skills
- Excellent verbal and written communication
Physical Requirements:
- Prolonged sitting
- Frequent telephone must be able to speak and hear well enough to communicate with others
- Must be able to see well enough to read the computer screen
- Grasping/Feeling: must be able to write type manipulate a mouse and use telephone system
- Ability to think and process information quickly clearly and accurately
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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