Lead Business Analysis Manager - Digital Integrations and Orchestration

Join our mission-driven Digital Channels team as a Lead Business Analysis Manager where youll spearhead the transformation of KYC onboarding processes for wholesale customers through cutting-edge digital services.

As a Lead Business Analysis Manager within the Digital Channels team you will be responsible for gathering and analyzing business requirements and driving the implementation of key features to enhance our onboarding automation processes. You will work closely with product managers development teams and key stakeholders to ensure seamless product development and delivery. This role focuses on driving automation enhancing technological and operational efficiencies reducing cycle times and costs and ensuring compliant data sharing and controls. We seek a proactive strategic thinker who excels in ambiguous environments and possesses strong product management analytical and communication skills.

Job Responsibilities:

• Collaborate with stakeholders to identify and analyze business requirements and translate them into actionable user stories.
• Perform detailed data analysis to identify opportunities for optimization and automation.
• Engage in ongoing discussions with cross-functional teams in Product Management Compliance Controls Operations and Engineering ensuring clarity andto drive continuous improvement in customer onboarding experiences.
• Ensure that the backlog is continuously refined updated and aligned with business priorities and strategic objectives.
• Translate business requirements and develop solutions that inform test plans using appropriate processes and technology.
• Communicate effectively with stakeholders on feature status risks and dependencies ensuring alignment with strategic objectives.
• Leverage subject matter expertise in driving conversations and/or influencing decisions with Business Technology and functional partners.
• Support Product Owners in managing and refining the product backlog that enables the product roadmap

Required Qualifications Capabilities and Skills:

• 8 years of Product Management/Delivery or Business Analysis roles within banking/finance
• Proven expertise in business analysis requirements gathering and data mapping
• Familiarity with software development methodologies especially Agile
• Understanding of programming skills like MFEs APIs JSON Microservices Kafka Postman etc.
• Knowledge of UX design and modeling.
• Advanced proficiency in Microsoft Office and other applications (Excel Word Visio PowerPoint Lucid JIRA Confluence).
• Experience with global projects and facilitation of remote workshops.

Preferred Qualifications Capabilities and Skills:

• Subject matter expertise in KYC AML and Client Reference Data
• Strong analytical and critical thinking skills with a passion for creative problem-solving.
• Ability to work independently and open to sharing ideas and knowledge with as a part of a collaborative team
• Excellent verbal and written communications skills that can be consumed at all seniority levels
• Ability to lead and influence stakeholder groups and situations in order to progress initiative
• Proactive adaptable and have an entrepreneurial mindset.
• Effective multitasking and adaptability to changing priorities and timelines

Work Schedule: Monday - Friday in office

This role is not eligible for visa sponsorship