UC and Agentic AI PXT Sr. Business Operations Manager , AWS UC and AAI PXT
UC and Agentic AI PXT Sr. Business Operations Manager , AWS UC and AAI PXT
Posted on :
31-05-2025
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1 Vacancy
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Job Description
Join AWSs Utility Computing (UC) and Agentic AI organization as a Senior Business Operations Manager at the forefront of cloud computing and artificial intelligence. This highly visible role will shape the future of our organization by partnering directly with PXT (People Experience and Technology) leadership to drive transformative people initiatives operational excellence and strategic innovation. Youll have the unique opportunity to influence how we scale and develop world-class talent in one of AWSs fastest-growing and most strategic businesses.
Key job responsibilities
As a key strategic partner to UC and Agentic AI leadership you will architect and execute solutions that directly impact our most valuable asset - our people. This role demands both big thinking and precise execution as youll be responsible for:
Driving strategic planning and execution across UC and AAIs people organization including PXT 3-Year Plan and OP1 development
Owning mission-critical business operations and mechanisms that keep our organization operating at peak performance
Leading innovative HR initiatives that strengthen our organizations capabilities health and resilience
Developing scalable frameworks that become the standard for how we operate and grow
Partnering with AWS PXT Centers of Excellence to translate data insights into actionable solutions that drive meaningful change
The ideal candidate thrives in a fast-paced environment where they can toggle between strategic thinking and tactical execution using data to drive decisions and influence across multiple stakeholders and geographies. This role offers the opportunity to make a lasting impact on how we build and scale teams in one of Amazons most exciting spaces (we are biased of course).
The successful candidate will have a demonstrated track record of:
Strong Judgment and Dive Deep
Exhibits excellent decision-making capabilities backed by data and analytics
Makes tough calls with limited information while balancing competing priorities
Connects tactical execution to strategic outcomes
Bias for Action and Ownership
Thrives in ambiguous environments by creating clarity and actionable paths forward
Calculated risk-taker who moves with urgency and understands appropriate trade-offs
Demonstrates a Day 1 mentality with rapid experimentation and quick pivots when needed
Results Driven and Deliver Results
Develops and leverages meaningful metrics to drive business impact
Creates compelling narratives from data to influence decision-making
Identifies and implements process improvements that scale
Think Big and Invent & Simplify
Envisions and articulates bold disruptive solutions
Anticipates future challenges and creates proactive mitigation strategies
Challenges conventional approaches while maintaining customer obsession
Have Backbone; Disagree and Commit
Sets clear priorities aligned with business goals and customer needs
Effectively manages competing demands between tactical execution and strategic initiatives
Makes and defends difficult trade-off decisions
Earn Trust and Learn & Be Curious
Builds strong partnerships through transparent communication and follow-through
Escalates thoughtfully with proposed solutions
Maintains high standards while driving outcomes
Customer Obsessed and Insist on the Highest Standards
Demonstrates intellectual curiosity and resourcefulness in problem-solving
Builds networks and leverages diverse perspectives to drive results
Finds creative solutions through first-principles thinking
Basic qualifications
5 years in program or project management
Strong business acumen
Experience using data and metrics to drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree in Human Resources or related field
Excellent verbal and written communication skills
Preferred qualifications
Masters degree in related discipline
Experience working in Global team environment with multiple time zones
High quality document preparation and presentation skills
Analytical and data interpretation skills
Ability to create reports and analyze people metrics
Ability to handle confidential and sensitive information with discretion
Ability to work independently in ambiguous environments as well as an active member of both business and HR teams
Experience leading cross-functional projects and managing company-wide programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148300/year in our lowest geographic market up to $245100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
As a key strategic partner to UC and Agentic AI leadership you will architect and execute solutions that directly impact our most valuable asset - our people. This role demands both big thinking and precise execution as youll be responsible for:
Driving strategic planning and execution across UC and AAIs people organization including PXT 3-Year Plan and OP1 development
Owning mission-critical business operations and mechanisms that keep our organization operating at peak performance
Leading innovative HR initiatives that strengthen our organizations capabilities health and resilience
Developing scalable frameworks that become the standard for how we operate and grow
Partnering with AWS PXT Centers of Excellence to translate data insights into actionable solutions that drive meaningful change
The ideal candidate thrives in a fast-paced environment where they can toggle between strategic thinking and tactical execution using data to drive decisions and influence across multiple stakeholders and geographies. This role offers the opportunity to make a lasting impact on how we build and scale teams in one of Amazons most exciting spaces (we are biased of course).
The successful candidate will have a demonstrated track record of:
Strong Judgment and Dive Deep
Exhibits excellent decision-making capabilities backed by data and analytics
Makes tough calls with limited information while balancing competing priorities
Connects tactical execution to strategic outcomes
Bias for Action and Ownership
Thrives in ambiguous environments by creating clarity and actionable paths forward
Calculated risk-taker who moves with urgency and understands appropriate trade-offs
Demonstrates a Day 1 mentality with rapid experimentation and quick pivots when needed
Results Driven and Deliver Results
Develops and leverages meaningful metrics to drive business impact
Creates compelling narratives from data to influence decision-making
Identifies and implements process improvements that scale
Think Big and Invent & Simplify
Envisions and articulates bold disruptive solutions
Anticipates future challenges and creates proactive mitigation strategies
Challenges conventional approaches while maintaining customer obsession
Have Backbone; Disagree and Commit
Sets clear priorities aligned with business goals and customer needs
Effectively manages competing demands between tactical execution and strategic initiatives
Makes and defends difficult trade-off decisions
Earn Trust and Learn & Be Curious
Builds strong partnerships through transparent communication and follow-through
Escalates thoughtfully with proposed solutions
Maintains high standards while driving outcomes
Customer Obsessed and Insist on the Highest Standards
Demonstrates intellectual curiosity and resourcefulness in problem-solving
Builds networks and leverages diverse perspectives to drive results
Finds creative solutions through first-principles thinking
Basic qualifications
5 years in program or project management
Strong business acumen
Experience using data and metrics to drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors degree in Human Resources or related field
Excellent verbal and written communication skills
Preferred qualifications
Masters degree in related discipline
Experience working in Global team environment with multiple time zones
High quality document preparation and presentation skills
Analytical and data interpretation skills
Ability to create reports and analyze people metrics
Ability to handle confidential and sensitive information with discretion
Ability to work independently in ambiguous environments as well as an active member of both business and HR teams
Experience leading cross-functional projects and managing company-wide programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $148300/year in our lowest geographic market up to $245100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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