Deskside Technician I
Deskside Technician I
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Salary Not Disclosed
1 Vacancy
Job Description
For interested applicants click the apply button or you may reach out to Alfher Hidalgo at /Alfher for faster processing. Thank you!
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral devise failures and implement repair solutions
- Troubleshoot network devices in order to ensure connectivity from the PC to the Network
- 3 years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
- Experience troubleshooting and replacing hardware onLenovo PCs
- Experience using Active Directory
- Experience supporting Microsoft Office 2007 Microsoft Office 2016 including MS Lync Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
- Experience troubleshooting wireless connectivity issues
- Quality Customer Service skills
- VPN experience.
- Experience with basic hardware printer support
- Experience with Symantec productions including Endpoint Protection Bitlocker SCCM and RDP
- Knowledge of multiple manufacturers and operating systems.
- Excellent troubleshooting capability.
- Ability to work in a team environment as well as independently.
- Ability to communicate technical information - technical audiences.
- Excellent verbal and written communication skills.
- Ability to complete assignments with no supervision.
- Ability to search internally/externally for support information.
- Customer-oriented attitude.
- Ability to travel locally and in-state to support other sites if applicable.
- Valid drivers license and proof of auto insurance if travel is required.
- Attendance and schedule adherence are requirements of this position.
- This position includes continuous walking bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment.
- Knows and applies fundamental concepts practices and procedures of particular field of specialization.
Required Experience:
IC
Employment Type
Full-Time
