Senior Technical Program Manager, AI/ML & Data Infrastructure, Central Technology
Senior Technical Program Manager, AI/ML & Data Infrastructure, Central Technology
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$ 178000 - 267000
1 Vacancy
Job Description
The Chan Zuckerberg Initiative was founded by Priscilla Chan and Mark Zuckerberg in 2015 to help solve some of societys toughest challenges from eradicating disease and improving education to addressing the needs of our local communities. Our mission is to build a more inclusive just and healthy future for everyone.
The Team
Across our work in Science Education and within our communities we pair technology with grantmaking impact investing and collaboration to help accelerate the pace of progress toward our mission. Our Central Operations & Partners team provides the support needed to push this work forward.
Central Operations & Partners consists of our Brand & Communications Community Facilities Finance Infrastructure/IT Operations/Business Systems Initiative Operations People Real Estate/Workplace/Facilities/Security Research & Learning and Ventures teams. These teams provide the essential operations services and strategies needed to support CZIs progress toward achieving its mission to build a better future for everyone.
Our Central Tech team provides technology and security support for CZI and our grantees. Engineering IT and Security are most effective when in sync and learning from each other daily. Across our three pillars of Infrastructure Security and Grantee & Partner Support we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes constantly innovate to optimize operations provide first-class support and build solutions to enable the scale and execution of our business partners strategies and initiatives.
The Opportunity
Were seeking a Senior Technical Program Manager to lead cross-functional programs that accelerate the effectiveness of our AI/ML and Data Infrastructure teams. This TPM will drive initiatives that improve how internal teams access use and scale compute and platform resourcesincluding onboarding and offboarding workflows access management systems and infrastructure programs that support efficient secure and impactful research and development across the organization.
What Youll Do
- Lead AI/ML infrastructure programs: Drive execution of technical initiatives across GPU scheduling platform enablement observability or workload orchestration.
- Lead access and lifecycle workflows: Own the end-to-end experience for users accessing shared infrastructure resourcesincluding onboarding offboarding documentation and support processes. Serve as the primary point of contact for researchers and internal teams navigating compute access and collaborate with platform teams to ensure smooth transitions including long-term model or data migration when needed.
- Coordinate infrastructure access requests: Manage intake and operational workflows for machine learning infrastructure access including triage tracking and communication. Ensure alignment across engineering research and platform teams and help evolve the process as usage scales and needs become more complex.
- Drive documentation systems: Own the structure accuracy and governance of internal documentation onboarding guides runbooks and infrastructure wikis.
- Enhance visibility: Maintain and improve AI system dashboards and reporting systems for onboarding timelines RFA volume and infrastructure program milestones.
What Youll Bring
- 7 years of experience in technical program management or infrastructure-focused operations in complex engineering environments.
- Proven ability to manage large-scale technical programs across multiple stakeholders and teams.
- High-level understanding of machine learning workflows and model training pipelines with the ability to translate infrastructure needs between research and engineering teams.
- Strong organizational skills and experience leading cross-functional programs with tight timelines and multiple stakeholders.
- Excellent written and verbal communication skills including the ability to align stakeholders at multiple levels.
- A passion for building efficient secure and inclusive systems to support cutting-edge science and research.
- Familiarity with on-prem/HPC and/or multi cloud-based GPU infrastructure orchestration tools and platforms like Slurm Run:AI MLflow W&B or similar systems is a huge plus.
Compensation
The Redwood City CA base pay range for this role is $178000.00 - $267000.00. New hires are typically hired into the lower portion of the range enabling employee growth in the range over time. Actual placement in range is based on job-related skills and experience as evaluated throughout the interview process.
Benefits for the Whole You
Were thankful to have an incredible team behind our work. To honor their commitment we offer a wide range of benefits to support the people who make all we do possible.
- CZI provides a generous employer match on employee 401(k) contributions to support planning for the future.
- Annual benefit for employees that can be used most meaningfully for them and their families such as housing student loan repayment childcare commuter costs or other life needs.
- CZI Life of Service Gifts are awarded to employees to live the mission and support the causes closest to them.
- Paid time off to volunteer at an organization of your choice.
- Funding for select family-forming benefits.
- Relocation support for employees who need assistance moving to the Bay Area
- And more!
If youre interested in a role but your previous experience doesnt perfectly align with each qualification in the job description we still encourage you to apply as you may be the perfect fit for this or another role.
Explore ourwork modesbenefits andinterview processat
Required Experience:
Manager
Employment Type
Full Time
