Senior Sales Engineer - MSP
Senior Sales Engineer - MSP
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Job Description
At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.
Our mission is simple: End Cyber Risk. Were looking for a Senior SE - MSP to be a part of making this happen.
WHAT YOULL BE DOING:
The Senior SE is the technical backbone of the MSP team. This position will be based out of our headquarters in Eden Prairie Minnesota. TheSenior SE is responsible for working alongside Customer Success and ChannelAccount Managers to help evangelize design propose and review ArcticWolf Services to help demonstrate the business value for customers. This is a results-oriented position and you must demonstrate that you can ownbuilding the trust and rapport with MSPs customers and Customer SuccessManagers. This will be done by having a high aptitude in security technology leadership and business acumen. You thrive on autonomy while being aproductive team member. The character and competency you bring to thesales process and team is a critical component to this role. Ultimately youwin with integrity and good intent.
YOUR RESPONSIBILITIES:
Work with customers to help educate and drive the business value ofthe Arctic Wolf Networks services
Deliver technical presentations and demos with a focus on thebusiness requirements of the customer
Create an environment in which MSPs and customers becomeevangelists maintain long term relationships with strategic MSPs todrive ongoing adoption and expansion of Arctic Wolf Networks services
Help manage Proof of Concept deployments with potential customersbalancing structured POC process while adapting to each individualcustomer situation
Promotes long-term customer success by providing deploymentassistance as needed by the onboarding team and leveraging bestpractices to drive end-user adoption and engagement.
Represent the voice of AWN to the MSP and customers and representthe customers voice to AWN
Assist the MSP Customer Success Managers sales qualification andown the technical architecture design
Light travel required / passport required
REQUIRED SKILLS AND EXPERIENCE:
Minimum of 3 years in a customer-facing role preferably in a salesengineering capacity or consulting role focused on security solutions
Minimum of 5 years supporting delivering or designing enterprise ITsystems security focused systems desired
Must have technical experience in IT Infrastructure Networking
Security Identity Management Cloud Services and
Windows/Linux/Mac
Ability to articulate the business application/value of the AWNtechnology to all audiences ranging from technical to executive-leveldecision makers
Excellent written verbal presentation time management andattention to detail
You must have an I own the problem AND the solution attitude
Strong working knowledge of Word PowerPoint and Excel
DESIRED SKILLS AND COMPETENCIES:
Bachelors Degree
CISSP GCIH CISA or CISM certification(s)
Working knowledge of
Previous experience selling XaaS solutions (software infrastructure
SOC/Security)
Mac OS / Omnigraffle / VMware Fusion
About Arctic Wolf
At Arctic Wolf were cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds cultures and ideas to make our teams even stronger as we grow globally. Weve been named among the list of Top Workplaces in USA Minnesota (2021-2024) and Texas (2023-2024) Best Places to Work San Antonio () and Minneapolis/St. Paul (2022-2024) as well as on Fortunes Best Place to Work for Millennials (2023) and Top Technology Workplace (2023) lists
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Bonus or commission pay based on role
Flexible time off paid volunteer days and paid parental leave
401k match
Medical Dental and Vision insurance
Health Savings and Flexible Spending Agreement
Voluntary Legal Insurance
Training and career development programs
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Required Experience:
Senior IC
Employment Type
Full-Time
