Front Desk
Front Desk
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a reliable professional and patient-focused Front Desk Medical Receptionist to join our dedicated team at a fast-paced multi-provider family medicine practice. The ideal candidate will be the first point of contact for our patients and must demonstrate excellent communication skills attention to detail and a strong ability to multitask.
Primary Responsibilities:
Patient Interaction & Front Desk Duties:
Greet patients and visitors warmly and professionally.
Check patients in and out efficiently while verifying demographics and insurance information.
Collect co-pays and balances at the time of service.
Ensure all required paperwork is completed and scanned into the EHR system accurately.
Phone & Scheduling Management:
Answer incoming phone calls promptly and courteously using multi-line phone system.
Schedule reschedule and confirm patient appointments with accuracy and attention to provider-specific guidelines.
Route calls and messages appropriately to clinical staff or providers.
Insurance & Eligibility Verification:
Verify insurance coverage and eligibility prior to appointments.
Obtain and input prior authorizations or referrals when necessary.
Understand and communicate basic insurance requirements (co-pays deductibles out-of-network concerns).
Advocare LLC is a partnership of the top doctors in New Jersey and Pennsylvania including pediatricians family practice doctors and specialists. As part of the team youll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.
Qualifications:
Prior experience in a medical office setting preferably in family medicine or primary care.
Familiarity with electronic health records (EHR) preferably eClinicalWorks.
Strong communication and interpersonal skills with a customer-service mindset.
Ability to work both independently and as part of a team in a fast-paced environment.
Excellent organizational skills and attention to detail.
Preferred:
Bilingual (Spanish/English) is a plus.
Knowledge of insurance plans and billing basics.
Employment Type
Full-Time
