Access Coordinator, Oncology Hematology
Access Coordinator, Oncology Hematology
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Job Description
Job Details
ChristianaCare is hiring a full-time Access Coordinator for Oncology and Hematology at Helen F. Graham Center in Newark DE.
As an Access Coordinator you would be directly responsible for the coordination of care between the practice referring provider hospital support providers both specialty and primary and the would be the first point of contact for a new patient.
ChristianaCare Oncology Hematology is dedicated to the diagnosis treatment and compassionate care of people with cancers and serious disorders of the blood. Types of blood cancers we treat include leukemia lymphoma multiple myeloma and more.
Our mission is to provide blood cancer patients with the most technologically advanced cancer therapy and treatment to give them an optimal chance for cure.
Schedule:
Monday-Friday 8a - 430p
No weekends or Holidays
Principal Duties and Responsibilities:
Work effectively and efficiently with referring physician offices and hospital providers to coordinate patient care.
Control the workflow related to the demand for new patients by communicating with physicians and handle all urgent/emergent requests.
Insurance verification (level of coverage to support oncology services and out of pocket expenses)
Provide new patients with all information needed prior to the scheduled appointment date. Including the access to Navigating Care (Practice Patient Portal) and making certain all new patient forms are received and completed prior to the visit.
Communicate with patients if additional studies or biopsies are required per the direction of the CCOH Provider.
Maintains patient confidentiality
Performs daily operational duties such as scheduling registration pre-registration verification and authorization for treatments utilizing the Varian (EMR) and Soarian systems.
Documents all case information in the EMR and Soarian
Performs assigned work safely adhering to established departmental safety rules and practices; reports to supervisor in a timely manner any unsafe activities conditions hazards or safety violations that may cause injury to oneself other employees patients and visitors.
Performs other related duties as required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Graduate or Equivalent
2 years experience in a medical office practice setting is required; 3 years experience is preferred.
Please include and updated resume with your application!
#LI-EH1
Post End Date
Jun 1 2025EEO Posting Statement
Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Required Experience:
IC
Employment Type
Full-Time
