Care Coordinator - REMOTE - Atlanta, GA
Care Coordinator - REMOTE - Atlanta, GA
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Job Description
Posting Date
05/28/2025121 LINDEN AVE NEATLANTAGeorgia30308-2432United States of AmericaIt takes a Village to care for our patients and as a Care Coordinator (CC) you will be at the heart of all the action. Our CCs work together as a team to facilitate the planning and organizing of all critical activities for our POST TRANSPLANT patients. The patients we care for are some of the most complex and need an excellent care team to help manage their Care Coordinator will work closely with our clinical teams to make sure our patients receive the highest quality care.
Details
Position is fully remote must reside in Georgia. Atlanta Metro Area preferred
Monday through Friday schedule
Full time 40 hours per week
Responsibilities
Patient Engagement & Navigation
Conduct initial outreach to new patients gather intake information and schedule consultations and evaluations
Provide patients with clear accurate education regarding the transplant process required testing timelines and next steps
Serve as a primary point of contact for patient questions follow-ups and care coordination needs
Call Center & Care Coordination
Own and manage the patient call center function ensuring timely empathetic and effective communication
Track and respond to patient inquiries coordinate messages between patients and providers and document communication in the EHR
Coordinate multidisciplinary care plans and logistics across departments
Clinical Collaboration
Collaborate with Nephrologists to review and support patient care plans
Ensure accurate sharing of clinical documentation test results and care notes across teams
Track referral status and patient readiness in coordination with clinical leadership
Referral Management & Administrative Support
Assist the Administrator in processing and tracking incoming referrals
Ensure all required records labs imaging and documentation are collected for each referral
Monitor and maintain patient tracking systems performance metrics and status updates
Qualifications
High school diploma or equivalent required; associates or bachelors degree preferred
Minimum of 2 years of experience in a healthcare administrative or patient-facing role
Experience in nephrology transplant services or specialty care preferred
Strong communication and interpersonal skills with the ability to support patients through complex medical processes
Proficiency in EHR systems (e.g. Epic) and Microsoft Office Suite
Excellent organizational skills with the ability to prioritize multitask and maintain attention to detail
Knowledge of insurance processes medical terminology and patient privacy (HIPAA) compliance
Our Core Values:
Service Excellence
Integrity
Team
Continuous Improvement
Accountability
Fulfillment
Fun
What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
- Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.
#LI-TS2
At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.
This position will be open for a minimum of three days.
Salary/ Wage Range
$19.00-$27.00 / hourIf a candidate is hired they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $64350.00/year Nassau Suffolk and Westchester counties: $64350.00/year Remainder of New York state: $60405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour Nassau Suffolk and Westchester counties: $16.50/hour Remainder of New York state: $15.50/hour Washington Exempt: $77968.80/year Washington Non-exempt: Bellingham: $17.66/hour Burien: $21.16/hour Unincorporated King County: $20.29/hour Renton: $20.90/hour Seattle: $20.76/hour Tukwila: $21.10/hour Remainder of Washington state: $16.66/hourFor location-specific minimum wage details see the following link: for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. DaVita offers a competitive total rewards package which includes a 401k match healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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