IT Cloud Infrastructure & Service Desk Team Leader
IT Cloud Infrastructure & Service Desk Team Leader
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Job Description
We are the leading player in the Energy sector in Greece. Our customers are at the heart of everything we do and we constantly seek new waystomake them happy through our products & services. To further support our growth we are expanding our teams and we are seeking to recruit Athens based:
Cloud Infrastructure & Service Desk Team Leader
The role will:
- Lead and coordinate the activities of the infrastructure team providing guidance mentoring and priority management to ensure alignment with business and IT goals.
- Collaborate with stakeholders to identify system requirements and design optimal secure cloud and on-premises solutions.
- Oversee and ensure the security of systems and data including vulnerability management access control and compliance with security policies.
- Ensure high availability and resource efficiency through expert-level administration and optimization of hosts and servers.
- Develop and support procedures for routine IT tasks enabling efficient and secure execution by support staff.
- Install configure and maintain software and hardware components ensuring proper documentation of system design configurations and security practices.
- Perform in-depth root-cause analysis to address service interruptions security incidents and implement preventive measures.
- Prepare detailed reports and documentation outlining key findings solutions and system performance and security insights.
- Manage and oversee backup and recovery strategies ensuring secure data storage successful restore testing and compliance with business continuity standards.
Requirements
- BSc in Computer Science or a related field; a Masters degree is a plus.
- At least 4 years of experience in the field of cloud computing (preferably Microsoft solutions) and classic VM administration
- Excellent knowledge development in windows scripting
- Experience in network administration preferably with Fortinet solutions.
- Hands-on experience in SysOps ensuring system stability and performance.
- Strong analytical and troubleshooting abilities to diagnose and resolve technical issues efficiently.
- Excellent interpersonal skills with the ability to work effectively across teams and communicate complex technical concepts clearly.
Benefits
- A competitive remuneration package including additional health plan and other benefits
- A modern dynamic working environment that inspires engagement and teamwork
- Opportunities for professional growth
- All the state-of-the-art tools you need to work
- A 24/7 support line and complementary events to support your holistic health
We encourage a working environment of trust diversity and safety. We invite applicants of diverse background and we hire without regard to any characteristic protected by law. All applications will be treated in the strictest confidentiality.
Employment Type
Full-Time
