DescriptionProperty Management team pro-actively manage the delivery of a best in class property and workplace operations enhancement of staff workplace satisfaction. We hold responsibility and accountability for all property management related soft service delivery issue resolution etc in the sub-region
As an UK Property Management head Global Real Estate Vice President in Global Real Estate department you will be responsible for the property management vendor partners within SLAs and KPIs and overall program objectives within the UK sub-region
Job responsibilities
- Manageproperty management vendor partners within agreed objectives service level agreements (SLAs) and key performance indicators (KPIs) ensuring vendor performance aligns with expectations.
- Overseeday-to-day programs to support the sustainability agenda including waste recycling and utility consumption monitoring and control.
- Coordinatewith the engineering team to ensure an effective hand-over process of new facilities from Design & Construction (D&C) to the property management and engineering team.
- Developand maintain strong internal client relationships with key stakeholders including Technology Security Resiliency Risk and Compliance and various lines of business.
- Supportthe Fire Life Safety (FLS) and Environmental Health and Safety (EHS) agenda within the sub-region by working closely with program leads.
- Structureand leverage the property management platform to execute Moves Adds and Changes (MAC) and churn jobs in the sub-region in a cost-effective and timely manner.
- Championand manage the repairs and maintenance of facilities in partnership with engineering partners.
- Supportthe development of the property and workplace experience management budget and manage expenses within budget.
- Manage the oversight of processes and procedures to ensure alignment and compliance with JPMC and appropriate regulatory policies.
- Coordinateclosely with D&C PMO to deliver timely and cost-effective services to clients.
- Collaboratewith the Sourcing team to maintain strategic vendor partnerships ensuring alignment with objectives SLAs and KPIs
Required qualifications skills and capabilities
- Extensive management and leadership role in corporate real estate property management service industry and flex office market
- High performing communications collaboration and management skills/managing teams
- Passion towards delivering workplace experience
- Flexibility and commitment towards off-hours issue resolutions
- Capable planning and programming skills
Required Experience:
Chief