At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the microphone and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Program Manager Marketing Leadership Operations
Why We Have This Role
Our marketing organization is scaling rapidly to support Qualtrics growth and our CMO and marketing leadership team need a strategic operations partner to build a predictive rhythm of business and repeatable processes so leaders can focus on driving strategy and supporting their teams. Youll be the operational backbone that enables our marketing leaders to focus on strategy and execution while you handle the complex coordination process optimization and cross-functional alignment. Working directly with our CMO and their direct reports youll have visibility into the highest-level marketing decisions and the opportunity to shape how we operate as a world-class marketing organization. This role sits at the intersection of operations and execution requiring someone who thrives on bringing order to complexity and enabling teams to perform at their peak.
How Youll Find Success
- Takes ownership of complex ambiguous challenges and drives them to completion without constant direction
- Builds trust and influences effectively across all levels of the organization from individual contributors to C-suite executives
- Demonstrates exceptional project management skills with the ability to juggle multiple high-stakes initiatives simultaneously
- Communicates with clarity and precision translating between strategic vision and tactical execution
- Operates with a growth mindset continuously identifying opportunities to improve processes and outcomes
- Shows entrepreneurial thinking proposing innovative solutions rather than just executing tasks
- Maintains composure and delivers results under pressure while keeping teams aligned and motivated
How Youll Grow
- Gain deep exposure to C-level strategic thinking and decision-making processes in a high-growth company
- Master the art of scaling processes and systems to support organizational growth
- Enhance your skills in change management as you help the team navigate new frameworks tools and ways of working
Things Youll Do
- Drive operational excellence for marketing leadership by managing executive scheduling preparing strategic materials and ensuring seamless execution of leadership initiatives
- Build relationships with senior leaders and their support teams across the organization to gain trust and collaborate more effectively as an ambassador of marketing leadership
- Enhance our marketing operating rhythm and review processes including quarterly business reviews annual planning cycles and weekly leadership forums
- Support high-impact initiatives like employee onboarding and enablement sales and marketing kickoffs and customer conferences by providing project management expertise and operational coordination
What Were Looking For On Your Resume
- 5 years of program management or operations experience in a fast-paced technology company preferably supporting executive leadership
- Proven track record of managing complex cross-functional projects with multiple stakeholders and competing priorities
- Demonstrated ability to work directly with senior executives and translate strategic vision into operational execution
- Experience with project management tools and systems
What You Should Know About This Team
- Youll work directly with our CMO and marketing leadership team giving you unparalleled exposure to strategic decision-making
- Our marketing organization values both creativity and operational rigor - we move fast but we also measure everything
- The team is committed to your professional growth and will provide opportunities to stretch into new areas and take on increasing responsibility
- We operate with transparency and trust meaning youll have access to the information and context you need to make smart decisions
Our Teams Favorite Perks and Benefits
- 30 paid days off (15 PTO 5 Personal Days 10 Holiday Closures) with additional time off after your first year
- Qualtrics Experience Bonus of $1500 annually to spend on an experience of your choosing
- Comprehensive health benefits including medical dental vision and wellness stipends
- Work with cutting-edge marketing technology and access to continuous learning opportunities
- Be part of a team thats defining the experience management category and working with 19000 organizations worldwide
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For full-time positions this pay range is for base per year; however base pay offered may vary depending on location job-related knowledge education skills and experience.A sign-on bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Washington State Annual Pay Transparency Range
$100000$188000 USD
Required Experience:
Manager