IT Customer Service Intern

Take Your Corporate Career to the Next Level

Are you ready to be challenged make a difference and experience professional growth in your career Kleinfelders Corporate Services team is looking for you!From Accounting & Finance Human Resources Marketing & Communications and Information Technology to Legal and Health & Safety our corporate employees are part of the Kleinfelder ecosystem - supporting the projects that improve the communities we work and live in.

Step into Your New Role

We are seeking a Customer Service Intern to support our Information Technology Customer Support Team.

Under supervision and working with experienced staff the successful candidate will enhance the Customer Service experience for our internal customers who order laptops and software from our team. This will include reporting ticket creation and engaging directly with customers. Relaying feedback between our internal customers and the business will be critical to the success of this role.

We are seeking someone interested in an IT career. Must be available to work remotely at least 20 hours per week. Must be able to communicate effectively both verbally and in writing. Excellent problem solving and analytical skills and experience with Microsoft Office 365.

Move Forward with Kleinfelder

Kleinfelder has been connecting great people to the best work since 1961. We are engineers scientists and construction professionals providing solutions that improve our clients transportation water energy and other private infrastructure. As a responsive cross-disciplinary team of bright curious and innovative problem-solvers we are dedicated to doing the right thing every day on every project from over 85 offices in the US Canada and great people to the best work is our purpose - together we deliver.

Progress with an Employer that Values You

Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that throughdiversity equity and inclusion comes creativity innovation and unity. We are proud to offer the following:

Career Development:We are committed to investing in the professional development of our staff offering each employee every opportunity to grow develop and take control of their career paths. We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications and opportunities for career development through our internal Mentoring Program.

Equal Opportunity:Kleinfelder is an Equal Opportunity Employer - Minorities/Women/Disabled/Veterans. (Compliant with the new VEVRAA and Section 503 rules)

NOTICE TO THIRD PARTY AGENCIES

Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resume including those submitted to hiring managers are deemed to be the property of Kleinfelder.