Assistant Manager, Power Virtual agent/ Azure bot!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.

Inviting applications for the role of Assistant Manager Power Virtual agent/ Azure bot!
In this role
CoPilot studio development should be able to create custom copilot extend M365 copilot capabilities
Work closely with stakeholders to understand their requirements and translate them into technical specifications.
Develop and maintain documentation for bot solutions including design documents user guides and training materials.
Conduct user testing and gather feedback to continuously improve bot interactions.
Participate in code reviews and ensure adherence to best practices and coding standards.
Train and mentor junior developers sharing knowledge and best practices.

Responsibilities
Very strong experience in Copilot studio development( Power Virtual Agent implementation)
Mandatory knowledge in Power Platform solution designing
Excellent Power automate experience
Capable to build connection between Copiilot and other systems
Understand the interconnectivity between Power Platform (Dynamics 365 Power BI Power Automate and Power Apps) and other Office 365 Modules
Excellent analytical and communication skills a creative mind and a problem-solving attitude
Experience with Azure services including Azure Bots Azure Functions Azure Cognitive Services and Azure Logic Apps.
Strong understanding of AI and NLP concepts.
Design develop and deploy conversational AI solutions using Microsoft Power Virtual Agents and Azure Bot Services.
Collaborate with cross-functional teams to gather requirements and ensure the solutions meet business needs.
Integrate bots with various data sources and third-party services to enhance functionality.
Monitor and analyze bot performance making necessary adjustments to improve user experience and efficiency.
Provide technical support and troubleshooting for deployed bots.
Stay updated with the latest trends and advancements in AI and chatbot technologies.
Team-player attitude but you can work independently if necessary
Strong AI builder implementation knowledge

Qualifications we seek in you!
Minimum Qualifications / Skills
BE

Preferred Qualifications/ Skills
BE

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.