Product Portfolio Operations Manager, Portfolio Performance Excellence
Product Portfolio Operations Manager, Portfolio Performance Excellence
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Salary Not Disclosed
1 Vacancy
Job Description
Consumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCBdelivering value to millions of customers and over 30000 employees. As a product team member your problem-solving skills will place you on the cutting edge of defining the vision creating the strategy and building the roadmap to solutions that impact millions. Along the way youll develop a deep end-to-end understanding of the business and find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
To be eligible for this position you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
Job responsibilities
- Works across Product Portfolio Operations and Product leadership to help ensure delivery against business objectives while coordinating reporting and communications for portfolio management initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our product line framework to ensure cross-product priorities sequencing and trade-offs are realized
- Implements a product-level collection strategy consisting of controls financials and resourcing needs
- Develop deep trust-based advisor relationships with key stakeholders in Operations Product as well as other Senior Leaders in other CCB Portfolios to drive delivery and achieve organizational alignment and buy-in
- Manage data analysis Key Performance Indicators (KPIs) reporting and communications related to product and portfolio performance to senior-level stakeholders
- Advise and influence senior leaders and business executives on key business decisions and major change initiatives
- Partner with Agility Office to influence and coordinate tooling strategy changes across Operations Portfolio
- Develop and deliver Chief Executives Officer level communications
Required qualifications capabilities and skills
- 7 years of experience or equivalent expertise in program management or performance optimization
- Strategic thinking and problem-solving abilities with proven ability to work with ambiguity and laser focused on delivering results
- Highly effective organizational and project management skills strong attention-to-detail independent self-motivated with ability to manage multiple priorities in fast-paced environment
- Strong analytical and problem-solving skills with the ability to interpret complex data and provide actionable insights
- Strong interpersonal skills ability to build relationships and effectively partner with all levels of management across a diverse set of functions locations and business
- Intellectual curiosity and ability to develop subject matter expertise in new subjects quickly
- Ability to adapt to changing circumstances and work effectively in a dynamic environment
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Advanced MS Excel and PowerPoint skills
Preferred qualifications capabilities and skills
- Proven ability to lead and influence across complex matrix organizations fostering collaboration and building confidence with peers
- Proven experience as a Data Analyst with a strong focus on data visualization and analysis
- Strong leadership and team management experience including leading cross-functional teams
- Experience in developing and implementing product strategies that align with business goals
- Excellent verbal and written communication skills with the ability to communicate effectively with stakeholders at all levels
- Consulting background is a plus
Required Experience:
Manager
Employment Type
Full-Time
