Family Dispute Resolution Practitioner (FDRP)
Family Dispute Resolution Practitioner (FDRP)
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Job Description
About Us
At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.
Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.
By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
We are seeking a passionate and dedicated Family Dispute Resolution Practitioner (FDRP) to join our Cairns team in a permanent capacity (9 days a fortnight).
As a Family Dispute Resolution Practitioner you will deliver high-quality inclusive dispute resolution services to families across Queensland primarily via phone and online. Your work will focus on supporting families who are separating have separated or are divorced helping them to develop and implement child-focused parenting and/or property agreements.
You will play a pivotal role in guiding families to prioritise the best interests of children and young people assisting them to navigate ongoing family conflict and achieve positive outcomes for all involved.
Additionally you will:
- Conduct comprehensive client intake risk assessments and needs evaluations to inform mediation suitability ensuring compliance with the Family Law Act 1975 and other relevant legislation.
- Deliver high-quality Family Dispute Resolution (FDR) services using a facilitative model applying knowledge of separation issues theoretical frameworks and culturally appropriate practices.
- Utilise various FDR delivery modes (face-to-face telephone online shuttle legally assisted child-inclusive) to best meet client needs and provide case management support.
- Engage in community outreach and education developing networks with support services and participating in group information sessions to enhance RAQs service delivery.
- Maintain strict confidentiality while adhering to duty of care obligations particularly in cases involving domestic violence child safety or other risk factors.
- Commit to ongoing professional development regular supervision and maintenance of FDR Accreditation standards while ensuring accurate documentation and file management.
About you
You are passionate about helping families navigate challenging times with empathy respect and professionalism. You bring a wealth of experience in mediation and conflict resolution empowering clients to communicate effectively and reach mutually beneficial agreements.
Your approach is client-focused and non-judgmental ensuring that every voice is heard and that the best interests of children are prioritised. With a strong understanding of family law and a commitment to ongoing professional development you provide a safe and supportive environment where families can resolve disputes constructively.
Whether working with separating couples co-parents or extended families you are dedicated to fostering positive outcomes and helping clients move forward with confidence.
Additionally you have:
- Relevant undergraduate qualification in Social or Behavioural Sciences and/or Law with FDRP accreditation (or ability to obtain)
- Proven experience in risk assessment family dispute resolution and mediation using a facilitative FDR framework
- Strong theoretical knowledge of family dispute resolution mediation models and relevant Family Law legislation
- Demonstrated ability to work with diverse clients and engage in community activities
- Excellent interpersonal communication and organizational skills
- Proficiency in computer applications including client information systems and Microsoft Office suite
We Can Offer You
At RAQ we believe in supporting our people both inside and outside the workplace. Heres what you can look forward to as part of our team:
Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.
Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.
Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.
Annual Leave Loading - Receive extra pay when you take annual leave - because your downtime matters.
Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.
Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.
Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.
The salary is being offered between $84000.00 - $98000.00 per annum to be negotiated depending upon qualifications and experience plus superannuation. Join us and experience a workplace where your wellbeing growth and success are our top priorities.
How to Apply
To apply send us your resume and a brief over letter outlining youre the perfect candidate for these roles. Applications can be submitted by clicking the Apply Now.
Please note that we will be reviewing applications as theyre received so we encourage you to submit your application now!
Applications close Sunday 15 June 2025
Employment Type
Part-Time
