Associate IT Technician
Associate IT Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are now accepting resumes for a TemporaryAssociate IT Technicianto join our Corporate Office team.
Purpose:
All while providing pleasant and patient customer service and establishing great working relationships with clients vendors and other members of the team the Associate IT Technician:
- Assist with the IT needs of our end users at our corporate offices and schools
- Works with IT team to configure administer monitor and maintain of our various applications systems and networks
- Helps to ensure application system network and data security
Principal Duties and responsibilities:
- Provide technician-level IT support as needed concerning the following technologies:
- IT Administration: Domain Administration Active Directory Single Sign On Identity & Access Management DNS/DHCP etc.
- IT Security: Data Security & Loss Protection Disaster Recovery / Business Continuity Endpoint Protection Firewalls etc.
- Applications: Microsoft Stack; Microsoft O365; SaaS applications etc.
- End User Computing: PC iPads Printers etc.
- Networks: Routers Switches Firewall VLANS WLANs Internet Connectivity DMZ etc.
- Assist with technician-level IT support as needed of our end users at our corporate offices and schools including:
- Walking clients through a series of actions either face-to-face or remotely to help set up systems or resolve issues
- Troubleshoot system and network problems diagnosing and solving hardware or software faults
- Work with vendors to facilitate the replacement computer and network parts and equipment as required
- Provide support including procedural documentation and relevant reports
- Follow diagrams and written instructions to repair a fault or set up a system
- Appropriately prioritize troubleshoot and communicate concerning open cases
- Assist with technician-level IT configuration administration monitoring and maintenance of our various applications systems and networks
- Helps to ensure application system network and data security
- Able to commit to a projected 3-6 month temporary position.
Minimum Qualifications:
- Must pass the Applicant Background Study required by the Department of Human Services.
- Must have documentation of U.S. citizenship or eligibility to work in the U.S.
- 3-5 years of Information Technology experience
- Associates degree College Diploma or equivalent experience in a relevant field preferred
- Great communication and customer service skills
- Wide technical support experience
- Team player with the ability to manage competing priorities while servicing our clients effectively
- Dynamic energetic motivated positive outlook
- Ability to work effectively with minimal supervision
Hourly Pay Range: $24.00-$26.00
This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities skills or working conditions associated with this position. While this description is intended to accurately reflect the positions activities and requirements New Horizon Academy reserves the right to modify add or remove duties as necessary or desired. E.O.E.
Required Experience:
IC
Employment Type
Full-Time
