IT Support Executive
IT Support Executive
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Job Description
Job Title:
IT Coordinator / IT Support Executive
Job Location:
Work from Office Central Delhi
Job Type:
Full-time
Experience Required:
1 2 Years
Educational Qualification:
in IT Computer Science or BCA
About the Company:
Atlanta Systems Pvt. Ltd. is a leading company in the field of embedded solutions and industrial automation delivering cutting-edge technology products and services for over 25 years. With a strong presence in the Indian market and a focus on innovation we are looking to expand our team with individuals who are passionate about technology and eager to grow in the IT domain.
Job Overview:
We are looking for a smart organized and technically sound individual to join our team as an IT Coordinator / IT Support Executive. This position plays a vital role in ensuring seamless communication between employees and the IT department handling system allocation troubleshooting technical issues and keeping records of IT assets.
This is an on-site position at our head office in Central Delhi.
Key Responsibilities:
IT Asset Management:
Track and manage company hardware and software inventory.
Maintain logs for system and SIM card allocations.
Ensure proper usage and upkeep of IT resources.
Employee Support:
Assist employees with day-to-day IT issues.
Provide basic troubleshooting for hardware/software/network issues.
Escalate unresolved technical issues to the IT team.
Coordination:
Act as a bridge between employees and the IT department.
Ensure smooth communication and timely resolution of IT issues.
Maintain follow-up records of open support requests.
Documentation:
Maintain updated documentation for IT inventory and asset distribution.
Keep system access logs and user credentials confidential and organized.
Vendor Coordination:
Liaise with third-party vendors for IT-related purchases or services.
Assist in obtaining quotations approvals and delivery follow-ups.
Required Skills:
Basic understanding of computer hardware and networking
Familiarity with Windows OS and troubleshooting
Strong verbal and written communication skills
Good documentation and record-keeping ability
Coordination and follow-up skills
Basic knowledge of MS Office tools
Familiarity with ticketing systems (Zoho Desk Jira Freshdesk etc.) is a plus
Ability to multitask and work in a dynamic team environment
Preferred Tools/Technologies:
MS Office Suite
Google Workspace (Docs Sheets Gmail)
Zoho Desk or similar ticketing software
AnyDesk TeamViewer or remote support tools
Excel (for logs tracking and documentation)
Why Join Us
Hands-On Learning: Gain real-world exposure in IT support and coordination.
Supportive Culture: Work in a collaborative and inclusive team environment.
Career Development: Enhance your communication and technical support skills.
Growth Opportunities: Performance-based growth and internal movement opportunities.
Prime Location: Office in Central Delhi easily accessible and vibrant.
Alternate Role Titles (For Internal/SEO Use):
IT Support Executive
Helpdesk Coordinator
IT Helpdesk Executive
Desktop Support Executive
Technical Support Executive
Junior System Administrator
IT Admin Executive
Technical Support Coordinator
IT Operations Executive
How to Apply:
Employment Type
Full Time
