SCOPE Navigator

The SCOPE Navigator serves as the central access point for primary care providers (PCPs) needing to connect patients to appropriate hospital community and specialist resources. As part of the Seamless Care Optimizing the Patient Experience (SCOPE) program this role supports timely care navigation improves system efficiency strengthens care transitions and contributes to reducing unnecessary emergency department visits and hospital readmissions. The SCOPE Navigator collaborates with interdisciplinary teams and external partners to optimize integrated patient care pathways.

Key Responsibilities:

• Serve as a point of access for PCPs connecting them to appropriate clinical community and specialist supports.
• Triage and forward referrals to the appropriate SCOPE contact (e.g. Internist Nurse Navigator Coordinator).
• Collect and document patient information for assessment and database entry ensuring accurate referral processing.
• Support care coordination by clarifying PCP concerns facilitating transitions and improving access to hospital and community resources.
• Identify barriers to care and contribute to workflow improvements referral optimization and seamless care pathways.
• Monitor and analyze program data submitting reports for evaluation and continuous improvement.

Qualifications :

Education:

• Current membership in good standing with a regulatory health professional body in Ontario (must be in good standing)
• An undergraduate degree in a health-related profession
• Masters Degree in a related health discipline preferred

Experience:

• 3 -5 years of experience within acute care and/or primary/community care
• Experience working within an Interprofessional team environment as well as independently and autonomously
• Experience working with older patients with complex medical needs required

Skills:

• Must be flexible and able to adapt to changing environments and travel outside of hospital
• Excellent interpersonal and decision-making skills
• Strong organizational skills
• Ability to adapt to a changing environment and assume responsibility for own learning
• Demonstrated leadership skills and ability
• Computer literacy required - Database management skills preferred

Additional Information :

Status: Permanent Full-Time (x1)

Location: Tri-Site travel will be required

Hours: Monday - Friday days evenings 0800-1700h (Hours subject to change based on operational requirements) 

Salary: $46.004 to $59.637 per hour

Date Posted: May 29 2025

Internal applications due by: June 5 2025

REF2250Z

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity equity and inclusion throughout our operations policies and culture. If you are passionate about what you do motivated by a job well done and as committed to excellence quality and patient satisfaction as we are wed like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Remote Work :

No

Employment Type :

Full-time