Product Integration Lead, Incident Recovery Operations
Product Integration Lead, Incident Recovery Operations
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Salary Not Disclosed
1 Vacancy
Job Description
Your Career
As a Unit 42 Product Specialist you will be instrumental in providing product support configuration and deployment assistance as well as driving security transformation for our customers in the midst and aftermath of security incidents. Your parallel focus will be to observe the details of each incident identify technology policy and procedural gaps that may have enabled the incident to occur and develop a cohesive and holistic plan to enhance the customers security posture. You will work directly with a variety of customer contacts ranging from technical subject matter experts to executives and members of boards of directors to clearly communicate findings and recommendations. Your expertise in Palo Alto Networks products and solutions will be crucial as you assist customers through troubleshooting and configuration as well as guiding them through security improvements ensuring they adopt best practices to prevent future incidents. This role demands both technical acumen and exceptional communication skills as you analyze the technological infrastructure of complex enterprises and deliver innovative strategies to facilitate a secure and resilient environment for our clients.
Your Impact
Offer expert hands-on support with deployment implementation and troubleshooting of information technology and security solutions and infrastructure
As a trusted advisor guide Unit 42 customers through implementing standards and best practices to address identified security gaps
Partner with the relevant account teams to understand customers prior investments in PANW offerings and ensure that recommendations for expansion are presented in a thoughtful and cohesive manner
Maintain a professional presence and bearing while working with diverse customer contacts including technical administrators executives C-suites and boards of directors
Proactively identify and communicate project status risks and issues with the client contacts and the Unit 42 incident commander and/or engagement leads
Provide after-hours and weekend on-call coverage as needed to support engagement activities
Travel as needed to customer locations in North America often with minimal advance notice up to 50% of the time
Other tasks and duties as needed to support the customer and/or business
Qualifications :
Your Experience
Deep understanding of multiple network and endpoint security technologies and solutions (e.g. next-generation firewalls SASE SSE zero trust identity management endpoint protection and data loss prevention) preferably with respective PANW products where applicable
Expertise with deploying configuring and troubleshooting one or more PANW solutions (e.g. NGFW Prisma Access Cortex XDR/XSIAM etc.) a plus
Engineering and design experience within the following disciplines and topics:
Active Directory including domains forests and trust relationships
IP networking including campus switching and interior and exterior routing protocols
Large-scale network infrastructure including effective segmentation strategies
Minimum of ten years experience in information technology systems administration or network administration with a minimum of three years experience managing security solutions in enterprise environments.
Prior experience in consulting or other client-facing roles preferred
Ability to remain calm composed and articulate when dealing with high-pressure situations
Excellent written and verbal communication skills including the ability to distill and convey complex technical concepts findings and recommendations to client stakeholders who possess varying levels of subject-matter expertise
Bachelors Degree in Information Security Computer Science Digital Forensics Cyber Security or equivalent years of professional experience or equivalent military experience to meet job requirements and expectations
Additional Information :
The Team
Unit 42 Consulting is Palo Alto Networks security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response risk management and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations data breach response digital forensics and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions we are experienced in working quickly to provide an effective incident response attack readiness and remediation plans with a focus on providing long-term support to improve our clients security posture.
Compensation Disclosure
The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for non-sales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $183000 - $252000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship No. Please note that we will not sponsor applicants for work visas for this position.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- APIs
- Jenkins
- REST
- Python
- SOAP
- Systems Engineering
- Service-Oriented Architecture
- Java
- XML
- JSON
- Scripting
- Sftp
