As a Collection and Delivery Driver for DPD youll be the face of our company and play a crucial role in ensuring customer satisfaction. Your responsibilities will include:
- Serving as the first point of contact for our customers providing exceptional service when collecting or delivering parcels
- Starting your shift at the depot where youll be responsible for efficiently loading parcels onto your 3.5 tonne van
- Following a daily delivery schedule and managing your route effectively to ensure timely collections and deliveries
- Safely operating and maintaining the 3.5 tonne van adhering to all traffic laws and company policies
- Accurately scanning and recording parcel information using handheld devices
- Collecting signatures and other necessary proof of delivery from customers
- Promptly reporting any delivery issues vehicle problems or customer concerns to your supervisor
- Maintaining a clean and organised van conducting daily vehicle checks and reporting any maintenance needs
- Adapting to changing weather conditions and adjusting your delivery approach accordingly
- Collaborating with depot staff and other drivers to ensure smooth operations and efficient parcel sorting
- Wearing the provided uniform and personal protective equipment (PPE) at all times while on duty
- Demonstrating the core DPD DNA Values of: Honesty Respect Passion Flexibility Caring and Accountability
This role requires a strong commitment to customer service attention to detail and the ability to work independently in a fast-paced environment. Your dedication to timely and accurate deliveries will be crucial in maintaining DPDs reputation for excellence in the logistics industry.
Qualifications :
What were looking for:
To be considered for the role you must have:
Held a full UK driving licence and had regular driving experience for 12 months or more
We are also looking for you to demonstrate that you:
- Recognise the value of providing great customer service
- Can work to deadlines are flexible and always go above and beyond
- Are friendly approachable positive resourceful and professional
- Are able to multi-task and problem solve
- Have the ability to lift load and carry parcels weighing up to 30kg
- Possess excellent time management and organisational skills
- Have a good level of physical fitness to meet the demands of the role
- Can work independently and as part of a team
- Have basic computer skills and the ability to use handheld devices
- Are comfortable working in various weather conditions
- Have a good knowledge of local roads and geography
The following would be advantageous but not essential:
- Previous experience in a delivery or logistics role
- Knowledge of health and safety regulations in the transport industry
Additional Information :
About our benefits:
We recognise that our people are at the heart of our business without them we wouldnt be able to deliver our award-winning service to millions of customers across the country each day. Its important to us that we demonstrate our recognition of you in providing you with more than just a salary. These include;
- Free onsite car parking for all employees
- Unum - essential health and wellbeing services for you and eligible family members
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100s of retailers including up to 5% off supermarket shopping
If you identify with our aims and values and can help us deliver our customers promises then this is the job for you! Apply today.
#REF8687D
Remote Work :
No
Employment Type :
Contract