Outlet Manager
Outlet Manager
Posted on :
30-05-2025
Employer Active
1 Vacancy
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Job Description
Primary Responsibilities
- Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
- Analyze and submit month-end reports and identify deviation from business plan goals
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
- Plan implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
- Implement and maintain control measures to ensure that food & beverage costs productivity labour costs and operating supply costs for the outlet is in line with budget
- Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
- Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
- Build a good relationship with guests or regular patrons. Try to remember individual patrons names and their preferences to extend a personalized service
- Handle guests complaints and comments tactfully and efficiently
- Handle all administration work pertaining to cashier/bar operation requirement and companys policies
- Maintain department communication logbook and updated notice board
- Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
- Maintain complete knowledge of all food & beverage services contents & preparation methods outlets and hotel services/features
- Ensure that health safety and security procedures are in place in the outlet
- Attend all briefings meetings and trainings as assigned by management
- Perform proper handover and communication to the next shift
- Assist other food & beverage outlets with their operations during peak times or when required
- Interview select and recruit outlet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field
- Minimum of 2 years of experience as an Outlet Manager or 5 years of progressive experience in food and beverage management
- Strong financial acumen with experience in budgeting and financial reporting
- Excellent customer service skills with a focus on creating memorable guest experiences
- Proficiency in inventory management and point-of-sale systems
- In-depth knowledge of food and beverage trends quality standards and health regulations
- Ability to work flexible hours including evenings weekends and holidays
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office suite and restaurant management software
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
- Career development opportunities with national and international promotion opportunities.
Why work for Accor
- We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESSRemote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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