PRIMARY OBJECTIVE OF POSITION: Under general supervision from the Veteran Services Director the Veteran Services Officer shall provide assistance to Sweetwater County veterans and the families of veterans in acquiring veteran benefits to which they are entitled.
MAJOR AREAS OF ACCOUNTABILITY AND PERFORMANCE:
Essential Duties:
VSO I:
- Assists veterans surviving spouses and dependents in applying for benefits from the Department of Veterans Affairs (DVA) to include disability compensation disability pension healthcare burial benefits life insurance and education programs;
- Submits DVA claims to the appropriate DVA Regional Office; other claims are submitted to the government agencies involved;
- Communicates with various Federal State County and City Governmental agencies concerning problems or questions on behalf of veterans or their beneficiaries either in person or via telephone or via e-mail;
- Acts as liaison with Federal State and Local veteran agencies local veteran groups welfare agencies local and veteran hospitals employment agencies and community groups regarding veterans rights and benefits;
- May perform home and institutional visits to homebound veterans when approved by Department Supervisor;
- Performs administrative and clerical duties; prepares correspondence files and maintains records;
- Operates photocopier computer fax machine and other typical office equipment;
- Receives phone calls the public and visitors.
Other Duties: Performs related duties as assigned.
Please review the Job Description below for a more replete list of functions.
Required Experience:
Unclear Seniority