Inside Sales Account Manager
Inside Sales Account Manager
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Job Description
Inside Sales Account Manager Italy (Milan)
The role
As Inside Sales Account Manager here at Illumina you will have ownership of inside sales across part of the region and taking responsibility for implementing a strategy to develop the existing accounts and sourcing new ones working together with Field Sales and your Inside Sales Manager to maximise revenue on your territory.
The Inside Sales Account Manager will be an onsite position in Milan.
Illuminas employee benefits are industry-leading and include flexible time off private medical insurance compassion and care time off leisure travel insurance pension lifestyle allowance employee stock purchasing program volunteer time off and much more!
Why you
As our Inside Sales Account Manager your communication skills across telephone and email enable you to build good relationships with customers establishing you as a trusted partner. You enjoy getting to know your customer needs and can anticipate what will make them a satisfied customer of Illuminas helping to guide them through our product portfolio and addressing any questions they have
If you want to push boundaries and join a culture fueled by innovation collaboration and openness this role could be for you. If you want a brilliant fast-paced mission-driven environment then Illumina is the place for you.
Responsibilities will include
- Manages the customer sales process for specific territories and accounts via phone and email. Potential to do field visits as required to help advance opportunities.
- Meets sales targets and is responsible for accurate forecasting and maintaining up-to-date contact and opportunity information in CRM database
- Engages with existing customers and qualified sales leads guiding customers to the Illumina products that best meet their needs coordinating with internal resources to address customer questions or objections providing budgetary pricing creating and submitting individualized quotes and closing the sales process through the point of order receipt
- Working either individually or together with the Lead Generation Specialist team on prospecting activities to find new accounts and develop new opportunities
- Works collaboratively with the wider sales team including TAMs ISAMs Sales Specialists and Service Contracts team
- Establishes and maintains strong positive productive relationships with customer accounts including product end-users management and purchasing contacts
- Tracks and reports on all activities to managers
Preferred background skills and experience
- Fluency in English and Italian required
- Knowledge of Genetic analysis techniques (PCR / NGS / Sanger etc)
- Able to quickly grasp and master highly technical concepts and articulate them well to others
- Outstanding listening verbal and written communication skills - articulate and quick thinking
- Team goal oriented with a focus on achieving team sales performance metrics.
- Detail-oriented and ability to focus in a fast-paced environment
- Proven successful sales experience with a technical product line a plus but other sales experience would be considered
What can youexpect
With Illumina you can expect a highly competitive salaryaccompanied by a market-leading benefits package. You will be part of the global leader in the Sequencing industrywhere you will find robust growth opportunities and career development within Illumina.
Our team members are bright energetic and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest we offer a competitive employee benefits program. We view it as a smart investment in our people one that recognizes the tremendous value they bring to our business every Illumina we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people the opportunities are endless.
#LI-EMEA
We are a company deeply rooted in belonging promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation Illumina has always prioritized openness collaboration and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay regardless of gender ethnicity or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences increase cultural awareness and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process please contact To learn more visit: The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.
Required Experience:
Manager
Employment Type
Full-Time
