Systems Support Analyst

Why Youll Love Working With Us

Some of the key benefits for the position and employment at Programmed include:

• Competitive pay: Competitive pay range with annual performance and remuneration review program.
• Work/life balance: Enjoy flexible start times that support your lifestyle and help you manage work around personal commitments
• Exclusive employee perks: Access discounts on shopping entertainment and dining
• Invest in you: Were passionate about personal and professional growth offering access to certificates webinars mentorship and practical training to help you thrive in your career.
• Your well-being our priority: Generous paid parental leave and access to our Employee Assistance Program including tailored well-being initiatives designed to support your personal and family needs.

About The Opportunity

Programmed Property Services are currently seeking a passionate and solutions-oriented Systems Support Analyst to join our Business Systems team.

Based in our Notting Hill office thismaximum term contract position (until 31^st March 2026) is ideal for someone who enjoys working collaboratively to resolve business problems through systems thinking and technology. Youll support and enhance business applications including work order financial reporting and customer management systems - all vital to the success of our operations.

Key Responsibilities

• Work with the Business Systems Team to manage business challenges by scrutinizing processes and proposing necessary changes or enhancements to the business information systems.

• Provide necessary support for applications escalating to software vendors when required ensuring seamless business operations.

• Demonstrate adeptness in stakeholder engagement and workshop facilitation to ensure the delivery of business systems aligning with industry best practices.

• Maintain clear concise documentation and process maps ensuring all changes and modifications are updated in all systems documents including use cases business rules test plans system manuals and user manuals.

• Contribute to discussions with the business systems team in the creation of system specifications and operational requirements.

• Work with the systems team when testing business systems and contribute to the development of test plans testing and results analysis.

• Work in tandem with the Business Systems team to contribute to the management of system modification and enhancement projects.

About You

Youll thrive in this role if you bring:

• A degree in IT Business or related fields (Microsoft Certifications a plus).
• Strong communication and stakeholder engagement skills.
• Functional understanding of MS Dynamics Navision Microsoft Dynamics 365 SharePoint Azure and SQL (desirable).
• Experience with work order and field service management systems (advantageous).
• A keen eye for detail with sound analytical and documentation skills.
• A team-focused mindset high adaptability and a proactive approach to problem solving.

About Us

Programmed Property Services is a leading provider of painting signage and grounds maintenance services across a multitude of industries. Working with Programmed Property Services means you will become part of the Programmed family: a company that encourages career development supports flexibility and cares about your personal wellbeing and safety.

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures gender age sexual orientation or abilities to apply.

To learn more about working with Programmed we encourage you to visit our website.