Employee Relations (Er) Supervisor
Employee Relations (Er) Supervisor
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Job Description
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.
EMPLOYEE RELATIONS (ER) SUPERVISOR
Division of Employment and Rehabilitation Services (DERS)
1789 West Jefferson Street Phoenix Arizona 85007
Salary: $70000.00 - $78000.00 Annually
Grade: 23
Closing Date: Open until sufficient resumes are received
Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit ; or click on the link here to view Our DES video. Come Join the DES Team!
The Department of Economic Security Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as an Employee Relations (ER) Supervisor. This position provides assistance and guidance regarding highly sensitive and confidential issues and recommends appropriate discipline; oversees fact finding and reports of allegations of violations of Standards of Conduct grievance complaints and Equal Employment Opportunity Commission (EEOC) complaints; supervises the work of the Human Resources ER team performing work of considerable difficulty with high confidentiality; evaluates work volume and determines assignments for direct reports. The ER Supervisor ensures integrity and consistency when addressing Employee Relations matters while adhering to State and Federal Laws and Statutes Arizona Department of Administration (ADOA) rules and regulations and DES policies and procedures. This position is responsible for ensuring assignments are completed timely and accurately; generates data analytics for strategic planning and implementation of Division initiatives to achieve the Mission Vision and Goals of the Agency.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
Essential Duties and Responsibilities include but are not limited to:
Managing the HR Employee Relations team performing work of considerable difficulty with high attention to detail and confidentiality.
Evaluating workloads determining assignments resolving problems and questions regarding work methods and processes.
Providing day-to-day operations oversight for HR functions to Division management and field staff on ADOA Personnel rules and Department and Division-specific policies procedures and practices relating to employee relations.
Tracking and monitoring Division Arizona Management System (AMS) measures ensuring actions are completed timely and accurately.
Monitoring timely review/responses to grievances and EEOC complaints.
Ensures accuracy of information and the timeliness of actions taken.
Reviews addresses and makes decisions on HR actions/matters escalated by subordinates division personnel and others that are deemed complex and controversial or actions requiring special review.
Confers with Division Program Administrators and Managers on confidential ER matters.
Conducts research resolves issues provides guidance and/or assistance related to ER issues/concerns i.e. disciplinary actions performance improvement plans coaching and feedback.
Knowledge of:
Employment laws governing Federal Equal Employment Opportunity (EEO) programs ADOA/DES Personnel rules policies and principles of personnel management.
Employee relations principles and concepts.
HRIS; Tracking and reporting systems; reporting and data analytics.
The Fair Labor Standards Act (FLSA) Family and Medical Leave Act (FMLA) and the Americans with Disabilities Act (ADA).
Progressive discipline; Investigation and fact-finding practices.
Skills in:
Leadership and supervisory techniques.
Communicating effectively orally and in writing.
Establishing and maintaining effective working relationships with all levels of management and staff.
Interpreting complex labor laws regulations policies procedures and guidelines.
Ability to:
Work independently.
Maintain confidentiality.
The ideal candidate for this position will have:
Five or more years of experience in relevant area with increased responsibility over time requiring at least two years specialized experience in area of assignment; Bachelors degree in relevant field may substitute for two years of specialized experience
Travel will be required for State business. Any employee operating a motor vehicle on State business must possess and retain a current valid class-appropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on State business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on State business shall maintain the statutorily required liability insurance (see Arizona Administrative Code A.A.C. R.11).
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.
For questions about this career opportunity please contact Margaret Guerra at 480.601.1445 or email
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.601.1445. Requests should be made as early as possible to allow time to arrange the accommodation.
Required Experience:
Manager
Employment Type
Full-Time
