Mgr, Operations
Mgr, Operations
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Job Description
Job Description
Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a Safety First Quality Always mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials intermediates and finished products.
Our Manufacturing Site in Durham NC is hiring Operations Managers across multiple products and processes. The hiring team will determine based on your experience and skill set where you would make the greatest positive impact as an Operations Manager.
The role of Operations Manager at our Durham facility is a manufacturing first-level management role. The Operations Manager will provide direction coaching and technical expertise to operations personnel who are accountable for the manufacturing processes. They will also actively manage their assigned team to reliably support customer demand. This may include hiring as needed employee development coaching and performance management.
-Additionally this role provides the opportunity to become proficient in the use of manufacturing systems and build knowledge of site procedures in order to resolve process/equipment issues minimize downtime and ensure product quality.
The Operations Manager leads the manufacturing process with a team assigned to vaccine or biologics manufacturing as well as other production-related activities. This role as a Manager Operations will be an energetic leader with strong interpersonal leadership and collaboration skills responsible for supporting Operational Readiness projects to support biological processes for a new manufacturing facility or currently established manufacturing facility.
This position is salaried and will work Sunday through Thursday 3rd shift (10:00pm-6:30am).
Applicant must complete and be medically cleared for BCG medical clearance requirements: questionnaire blood test chest x-ray.
Responsibilities
Employee Development People Management
Develop motivate and manage a team to ensure reliable manufacturing process execution
Assign yearly performance objectives for the team in alignment with department and site goals
Provide regular feedback and coaching to employees on work performance
Provide leadership to the team as needed based on the teams capabilities and maturity
Build team culture and mediate conflict as needed
Process Execution Continuous Improvement
Provide a leadership presence on the manufacturing floor
Champion standard work to drive consistent use of best practices across teams
Assist the team in troubleshooting issues to minimize downtime and maintain product quality
Identify opportunities to improve the process (e.g. cycle times ease of execution reliability)
Support work as needed to implement improvements (e.g. scheduling staffing protocol execution)
Coach team members in executing smaller improvement projects in their operational area
Represent Operations on project teams as needed
Support operations production through start-up and commissioning and qualification through licensure and ramp up
Author review and/or edit procedures and technical documents to support regulatory filings including standard operating procedures job aides and learning documents
Promote a culture of visibility and accuracy of the project schedule and update dashboards accordingly to highlight project status to critical milestones
Communication
Lead and support daily (Tier) meetings to facilitate flow of information up/down through the organization
Hold regular team meetings to cascade information and collect team feedback
Provide clear consistent communication from shift to shift
Escalate issues as needed to ensure the right support/awareness is given to issues as they arise
Serve as a Subject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request
Quality & Safety Compliance
Foster strong safety culture on the team through actions coaching and prioritization
Coach individuals when reporting safety issues and completing corrective/preventative actions
Drive culture of compliance through actions consistent quality-driven decision making and coaching of the team (e.g. documentation housekeeping area 5S etc.)
Participate in safety/regulatory audits (i.e. tours topic discussion)
Financial
Coach the team to ensure SAP transaction completion is timely and accurate
Manage team staffing and overtime to support customer demand while meeting budget targets
Recognize opportunities for cost savings and communicates them for potential project chartering
Education Requirements
High School Diploma AND at least Six (6) years in a manufacturing technical support or Military role OR
Bachelors degree in a technical field AND at least Four (4) years in a manufacturing technical support or Military roleOR
Bachelors degree and two (2) years of experience in a direct GMP biotechnology and manufacturing setting.
Experience and Skills
Required
Willingness to work a flexible schedule covering various shifts
Demonstrated ability to lead a team (i.e. experience leading directly as a supervisor/coach or indirectly as part of a project or through routine process execution)
Ability to manage multiple priorities and coordinate people/resources to meet a production schedule
Strategic and effective interpersonal communication and problem-solving skills
Preferred
Previous supervisor role
Working knowledge of Good Manufacturing Practices (GMP)
Electronic manufacturing systems (e.g. PAS-X SAP Delta-V GLIMS etc.)
Interacting with regulatory auditors as part of area tours and/or topic discussion
Certified Yellow Belt/Green Belt/Black Belt
Drug Substance/Product start-up
#MSJR VETJOBS TechnicianDurham #EBRG
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit:
We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.
Learn more about your rights including under California Colorado and other US State Acts
U.S. Hybrid Work Model
Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.
San Francisco Residents Only:We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only:We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
DomesticVISA Sponsorship:
NoTravel Requirements:
10%Flexible Work Arrangements:
Not ApplicableShift:
3rd - NightValid Driving License:
NoHazardous Material(s):
N/ARequired Skills:
Adaptability Aseptic Manufacturing Biological Manufacturing cGMP Compliance Coaching Communication Data Analysis Employee Performance Standards Improvement Projects Interpersonal Relationships Inventory Management Maintenance Troubleshooting Manufacturing Processes Manufacturing Quality Control Operational Excellence People Leadership Process Improvements Process Manufacturing Production Scheduling SupervisionPreferred Skills:
Coach Team Members Hiring Leadership Standard Operating Procedure (SOP)Job Posting End Date:
06/3/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
Manager
Employment Type
Full-Time
