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Founded in 1951 Mark Twain Medical Center is a 25-bed critical access hospital providing inpatient acute care outpatient services and emergency services including Speciality Care Centers and four community Medical Centers. Our Medical Staff represents a broad range of specialties that ensure access to high-quality medical care in a rural community.
Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for
services rendered primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thoroughpatient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organizations policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.
Minimum:
Preferred:
Required Experience:
Unclear Seniority
Unclear