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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Monitor digital trends. Identify prioritize and assess experience-related trends business/service models and underlying enablers that meet core business needs.
Lead fact-driven analysis of the market developing points of view and actionable recommendations that influence teams about top of mind client experiences.
Benchmark Truist products and services (with direct and indirect competitive set) to identify pockets of opportunity and areas of best practice for concept testing prototyping and/or development.
Lead research to support product findings and issue remediation.
Synthesize insights in a meaningful way to share with a cross-section of stakeholders and other partners throughout the organization.
Coordinate research with analysts across the organization to create and communicate a strong understanding of client insights and the competitive landscape.
Analyze define and communicate reporting requirements to cross-functional teams during the software development lifecycle.
Support the development of digital roadmaps that reflect client needs/gaps and teammate needs/gaps as well as foundational technology capabilities and other digital enablers.
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in business engineering design or technology field; or related field or equivalent combination of education and professional experience
Three or more years of banking financial services digital or other relevant work experience
Two or more years of product analysis technology and/or design experience
Comfortable managing concurrent projects in a fast-based results-driven environment
Comfortable with ambiguity leading work autonomously and making independent decisions
Well-developed verbal and written communication skills
Well-developed analytical decision-making and problem-solving skills
Solid understanding of trends in technology and in the financial services industry
Ability to learn and translate technically complex concepts into business friendly terminology
Considerable tact diplomacy and people skills
Demonstrated proficiency in basic computer applications such as Microsoft Office software products to analyze and communicate complex information to business leadership
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Required Experience:
Senior IC
Full-Time