Housing Manager

Employment Type: Full time
Schedule: Monday to Friday from 8:00 a.m. to 4:00 p.m.
Reporting to: Senior Director of Affordable Housing and Property Management
City: Saskatoon
Number of Positions to Fill: 1
RFR #: 1424

The Mustard Seed helps improve the lives of those in Alberta British Columbia and Saskatchewan experiencing poverty by building community growing hope and supporting change. In support of The Mustard Seeds mission statement the Saskatoon Housing Manager gives leadership to the Housing program area that helps individuals move out of homelessness into a safe and healthy place of their own and into a healthy and sustainable lifestyle. The Housing Team also works with formerly homeless individuals to give them the skills and support necessary to sustain long-term housing while helping them transition into the local community. The Housing Team works collaboratively and in partnership with other Mustard Seed program areas and other agencies to achieve this end. The role of the Housing Manager is to ensure the physical emotional social and spiritual safety of residents and client support workers on-site; encourage resident independence community engagement and housing stability; and to assess and reassess the changing needs of staff residents and programs.

DUTIES AND RESPONSIBILITIES:

• Oversee and manage housing programs in Saskatoon; create and implement programming for Housing; fulfill all program requirements and outcomes as per TMSs Independent and Supportive Housing Services Contract with the Saskatchewan Housing Corporation
• Deliver all Housing programs with excellence ensuring all programs follow Mustard Seed human resource strategy policy and practices
• Work collaboratively in coordinating and facilitating program planning that reflects the mission and strategic direction of the organization
• Work closely with the Sr. Director of Affordable Housing and Property Management and peer Housing Managers in the leading the overall TMS Housing Stream in mission/vision/values/strategic plan fulfillment
• Build an effective staff team through empowering leadership and consistent staff development
• Conduct research on trends for current and future program development
• Develop and maintain partnerships with churches non-profit organizations public and private institutions and government agencies to support existing and new programs
• Manage the ongoing evaluation of Housing programs by tracking reporting and assessing relevant statistics including the organization wide Housing measurable outcomes
• Ensure the appropriate administration of all aspects of program development and delivery
• Ensure acceptable living standards are maintained in all Housing Programs and that they operate within Mustard Seed policy and budget
• Initiate and administer insurance claims with insurers based on policy
• Support the involvement of volunteers by modeling The Mustard Seed values in alignment with volunteer strategy policy and practices
• Assist the Communications department with connecting with housed guests for media interviews
• Oversee Tenant Management and work with Property Management as per Permanent Supporting Housing Tenancy Act and The Mustard Seed policies ensuring systems and procedures are in place
• Work alongside the TMS Grant Department in obtaining applicable grants for the Housing Team and manage corresponding reports and statistics
• Required to abide by all Health & Safety protocols including completing a report for all incidents that occur including near misses in a timely manner.
• Other duties as may be assigned

LEADERSHIP

• Make sound decisions in ambiguous or risky situations
• Ensure systems and procedures are in place to support productivity and efficiency of assigned teams
• Manage support and provide spiritual direction and leadership to staff involved in executing the Departments functions
• Provide leadership and training to the housing team ensuring best practices and a positive team dynamic are nurtured and maintained; monitor workloads and actively encourage team members to contribute to and extract value from others
• Develop a nurturing and conducive environment that recognizes the physical emotional mental and spiritual needs of Residents and staff
• Be actively involved in team building and managing conflicts to ensure a cohesive team
• Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

• Bachelors Degree or equivalent
• Minimum of 5 years experience managing staff and budgets
• Demonstrated experience in a leadership role preferably in a not-for-profit or social enterprise environment in leadership
• Knowledge of supportive/affordable housing programs including administrative operations and policy aspects
• Excellent interpersonal skills public relations and group facilitation skills required
• Exceptional conflict resolution skills
• Ability to work under pressure and manage crises
• Proven ability to network and build strategic partnerships
• Agree with and affirm The Mustard Seed Statement of Faith and demonstrate a commitment to lead in a Christian faith-based organization in accord with TMS Values

WORKING CONDITIONS

• This is primarily an office position; office space will be provided. Periods of sitting standing climbing stairs are required as part of this role
• The Mustard Seed Housing Program is a 24/7 operation which requires the Saskatoon Housing Manager to carry and delegate on call responsibilities
• Some travel may be required specifically to partnering organizations and between Mustard Seed sites. Company vehicles are available for booking. Driving personal vehicle for business purposes may also be required
• Time in excess of regular working hours may be required on occasion
• Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive.

• • Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments.

ADDITIONAL REQUIREMENTS

• An Employment Background Check is required for all positions at The Mustard Seed
• As The Mustard Seed is a Christian ministry we require our employees to agree to respect and not detract from The Mustard Seeds Employment Values during their employment at The Mustard Seed.
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

This position requires the use of a personal vehicle for company use. The candidate must have a valid drivers licence and maintain $2M Vehicle Liability insurance on the vehicle being used. This position also requires the use of a company vehicle. Candidate must have and maintain valid drivers licence and will need to consent to a drivers abstract request.

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents matching RRSP after one year of service and wellness days.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest however only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit our careers page to see more job opportunities.