Medical Front Desk Administrator (ZR_23678_JOB)
Medical Front Desk Administrator (ZR_23678_JOB)
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USD 4 - 700
1 Vacancy
Job Description
This is a remote position.
Role Name: Medical Receptionist / Front Desk Administrator
Schedule:
40 hours/week 5 days/week
Mon-Fri 9am-6pm Detroit time (includes 1hr unpaid break)
Client Timezone: Eastern Time Zone (Detroit MI)
As a vital member of our front desk team youll serve as the first point of contact for patients seeking mental health support services. This role combines healthcare administration expertise with compassionate customer service requiring someone who can handle sensitive interactions while maintaining efficient operations. Youll work closely with an experienced team of mental health professionals managing critical patient communications and ensuring smooth operational flow. This position offers the unique opportunity to make a meaningful difference in patients lives while developing your career in healthcare administration.
Serve as the primary point of contact for incoming patient calls and communications
Process new patient referrals and coordinate with healthcare providers
Manage appointment scheduling and confirmation processes
Verify and process patient insurance information
Handle sensitive patient data entry with meticulous attention to detail
Coordinate with insurance companies for verification and claims processing
Support office workflow optimization and administrative processes
Maintain accurate patient records and documentation
Facilitate smooth communication between patients providers and staff
Assist with general administrative duties as needed
Requirements
Excellent English communication skills both verbal and written
Previous experience in healthcare reception or medical office administration
Strong background in customer service with demonstrated professionalism
MUST HAVE A WINDOWS OS COMPUTER
Experience managing multiple phone lines and high call volumes
Familiarity with healthcare terminology and medical office procedures
Proven ability to handle sensitive situations with discretion and empathy
Strong attention to detail and data entry accuracy
Experience with healthcare software systems and standard office applications
Professional demeanor and excellent phone etiquette
Ability to work independently while following established protocols
Comfortable working remotely while maintaining high productivity
Available during US Eastern Time Zone business hours
Understanding of HIPAA compliance and patient confidentiality requirements
Reliable internet connection and quiet home office setup
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Excellent English communication skills, both verbal and written Previous experience in healthcare reception or medical office administration Strong background in customer service with demonstrated professionalism MUST HAVE A WINDOWS OS COMPUTER Experience managing multiple phone lines and high call volumes Familiarity with healthcare terminology and medical office procedures Proven ability to handle sensitive situations with discretion and empathy Strong attention to detail and data entry accuracy Experience with healthcare software systems and standard office applications Professional demeanor and excellent phone etiquette Ability to work independently while following established protocols Comfortable working remotely while maintaining high productivity Available during US Eastern Time Zone business hours Understanding of HIPAA compliance and patient confidentiality requirements Reliable internet connection and quiet home office setup
Education
N/A
Employment Type
Full Time
