drjobs Client Account Representative

Client Account Representative

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1 Vacancy
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Job Location drjobs

St. Louis, MO - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a Client Account Representative to serve as a key liaison between our clients and internal departments. The ideal candidate will have a strong customer service mindset attention to detail and a proactive approach to handling account matters. This position plays a vital role in ensuring client satisfaction and maintaining long-term partnerships.

Responsibilities

  • Serve as the primary point of contact for assigned client accounts

  • Manage day-to-day client communications and requests professionally and promptly

  • Track and resolve issues related to billing service delivery and account discrepancies

  • Monitor contract compliance and maintain accurate client records

  • Coordinate with internal teams to fulfill client needs and expectations

  • Assist with onboarding new clients and preparing account documentation

  • Provide regular account updates performance reports and renewal notices

  • Identify opportunities to improve service and increase client satisfaction


Qualifications :

Qualifications

  • Bachelors degree in Business Communications Real Estate or a related field preferred

  • 1-3 years of experience in account management client relations or administrative roles

  • Strong written and verbal communication skills

  • Proficiency in Microsoft Office Suite and CRM software

  • Ability to manage multiple priorities and meet deadlines

  • Detail-oriented with strong organizational and problem-solving skills

  • Professional demeanor and a customer-focused attitude


Additional Information :

Benefits

  • Competitive salary: $46000 - $60000 annually

  • Opportunities for career advancement and internal promotions

  • Comprehensive training and ongoing professional development

  • Paid time off holidays and sick leave

  • Health dental and vision insurance

  • 401(k) retirement plan with company match

  • Supportive and collaborative work environment


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Marketing

About Company

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