drjobs Entry Level Customer Service Assistant

Entry Level Customer Service Assistant

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1 Vacancy
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Job Location drjobs

Columbus, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are seeking a motivated Entry Level Customer Service Assistant to join our team in Columbus OH. In this role you will support our customer service operations by providing prompt professional and courteous assistance to clients. This is an excellent opportunity for someone looking to start a career in customer relations within a supportive and dynamic environment.

Responsibilities

  • Greet and assist customers with inquiries via phone email or in person

  • Maintain accurate records of customer interactions and transactions

  • Resolve product or service issues by clarifying the customers concern and determining the best solution

  • Follow up to ensure customer satisfaction and resolution

  • Collaborate with internal departments to fulfill customer needs

  • Provide administrative support to the customer service team

  • Uphold company standards and policies in all interactions


Qualifications :

Qualifications

  • High school diploma or equivalent required; associate degree preferred

  • Strong communication and interpersonal skills

  • Basic proficiency in Microsoft Office (Word Excel Outlook)

  • Excellent problem-solving abilities and attention to detail

  • Ability to work in a fast-paced environment and handle multiple tasks

  • Positive attitude and willingness to learn


Additional Information :

Benefits

  • Competitive salary ($44000 $48000 annually)

  • Professional growth and advancement opportunities

  • Ongoing training and development

  • Supportive team environment

  • Paid time off and holidays

  • Health dental and vision insurance

  • Retirement plan options


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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