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1 Vacancy
Job Description
We are seeking a motivated Entry Level Customer Service Assistant to join our team in Columbus OH. In this role you will support our customer service operations by providing prompt professional and courteous assistance to clients. This is an excellent opportunity for someone looking to start a career in customer relations within a supportive and dynamic environment.
Responsibilities
Greet and assist customers with inquiries via phone email or in person
Maintain accurate records of customer interactions and transactions
Resolve product or service issues by clarifying the customers concern and determining the best solution
Follow up to ensure customer satisfaction and resolution
Collaborate with internal departments to fulfill customer needs
Provide administrative support to the customer service team
Uphold company standards and policies in all interactions
Qualifications :
Qualifications
High school diploma or equivalent required; associate degree preferred
Strong communication and interpersonal skills
Basic proficiency in Microsoft Office (Word Excel Outlook)
Excellent problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and handle multiple tasks
Positive attitude and willingness to learn
Additional Information :
Benefits
Competitive salary ($44000 $48000 annually)
Professional growth and advancement opportunities
Ongoing training and development
Supportive team environment
Paid time off and holidays
Health dental and vision insurance
Retirement plan options
Remote Work :
No
Employment Type :
Full-time
Full-time