F&B Hostess
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Job Description
As the first point of contact for our guests you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.
- Greet guests warmly and seat them according to the restaurants floor plan.
- Ensure guest satisfaction by anticipating needs and responding promptly.
- Address guest concerns and complaints ensuring satisfaction.
- Conduct regular table visits to monitor guest satisfaction.
- Handle reservations and cancellations following department standards.
- Communicate any changes to reservations or cancellations to management.
- Pre-assign tables and ensure special requests are addressed.
- Maintain a clean and organized hostess stand and dining area.
- Ensure tables are properly set and ready for service.
- Monitor the cleanliness and working condition of equipment and supplies.
- Assist staff as needed to ensure smooth restaurant operations.
- Collaborate with restaurant staff to provide optimum service.
- Promote a cooperative and productive working climate.
- Be flexible and rotate within different F&B outlets as required.
- Assist with cashiering procedures and balance transactions.
- Participate in training and other duties as assigned by management.
- Strong communication and customer service skills.
- Ability to handle high-volume periods and anticipate guest needs.
- Detail-oriented with a focus on cleanliness and organization.
- Previous experience in a restaurant or hospitality setting is a plus.
Qualifications :
Excellent communication and interpersonal skills
Professional appearance
Customer service-oriented mindset
Ability to multitask and stay organized
Fluent in English; additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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