Director, Sales Operations
Director, Sales Operations
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Job Description
Your Career
This role is responsible for leading the Business Operations team in India driving programs and processes that enhance value for internal sellers partners and distributors. The leader will oversee operational cadences monitor Support and Shared Services programs and leverage their understanding of program management sales operations and various routes to market.
Your Impact
Team Leadership: Lead a cross-functional support and shared services team.
Operational Efficiency: Drive efficiency in high-velocity business operations including Quoting-to-Bill Sales Systems Sales Desk Partner support Bid Response and Shared Services teams.
Reporting & Analytics: Own reporting (dashboards scorecards QBRs ecosystem business analysis) and utilize data analytics for continuous improvement and gap identification.
Process & Training: Build and provide process documentation and training for internal teams sales partners and distributors.
Stakeholder Collaboration: Establish strong trusted partnerships with stakeholders at all levels to ensure alignment and effectiveness.
SLA & Compliance: Deliver on organizational Service Level Agreements (SLAs) with best-in-class support while adhering to compliance and policy requirements.
Cross-Functional Improvement: Identify and implement improvements for operational efficiency process optimization and field acceleration by working with various teams (operations IT leadership).
Qualifications :
Your Experience
Experience: 15 years in Business Operations.
Education: Bachelors degree in Engineering Economics Business Finance or a related field (Masters degree highly preferred).
Industry Knowledge: Well-experienced in the Enterprise sales model supporting Enterprise Sales and Partner teams and cross-functional interfacing in the high-tech industry.
Program Management: Ability to coordinate cross-functional programs for on-time measurable results.
Soft Skills: Self-starter strong communication and presentation skills organizational and problem-solving skills ability to make quick decisions under pressure diligent with audit records efficient team player ability to collaborate with high-performing internal and outsourced teams.
Technical Skills: Strong knowledge and experience with Gsheet/Excel (Tableau Desktop experience a plus). Intermediate/advanced and G-Suite skills highly recommended.
Global Acumen: Willingness to work a flexible schedule to support JAPAC and liaise with US HQ. Experience with cross-regional deals (US EMEA JAPAC).
Work Environment: Ability to work in a dynamic fast-moving and demanding environment.
Additional Information :
The Team
The Business Operations team focuses on critical Go-To-Market business processes and challenges to support the companys industry-leading growth. This role directly impacts the overall success of a world-leading cybersecurity business and involves collaboration with sales finance and business units. The ideal candidate possesses a unique blend of business insight strategy experience influencing skills and the ability to collaborate with a large number of constituents.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
