Manager, Product Operations - AdTech
Manager, Product Operations - AdTech
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are on the lookout for a Manager Product Operations to join the AdTech Commercial team on our journey to always deliver amazing experiences.
The Ad Tech team is building products and services that help our vendors and advertisers grow their business on Delivery Heros apps and websites. We provide our Ad Tech products to the whole Delivery Hero group including brands such as foodpanda foodora PedidosYa Talabat Hungerstation and Woowa.
In this role you will be leading our effort to improve our next-gen advertising platform with a portfolio of performance-based advertising services across the Delivery Hero Group.
You and your team will be working with our product and engineering teams as well as other central and local teams to improve our innovative advertising solutions for our vendors.
The product operations teams mission is to better understand the needs of the local customers in the regions support those teams around the world with their product feature requests and issues as well as coordinate smooth roll-out of new products and product features with the right processes and flawless execution.
Focus on high-visibility strategic projects impacting DH globally and become the expert on our Ad Tech product offering by understanding diverse local and end-user needs
Act as the first line of support for the local entities and operate the service desk to troubleshoot report and drive the resolution of the bugs/issues in close collaboration with our engineering and product teams
Manage stakeholder-facing product documentation and training and drive the definition and execution of new product features across the globe partnering with regional and local teams.
Own end to end the definition and execution of new strategies and frameworks to improve simplicity and scalability of our teams
Qualifications :
4 years of experience in product support product operations or similar ideally some part of it within ad tech space. 2 experience in managing people
Excellent understanding of software development processes and related tools (e.g. Jira)
Strong interest in consumer-facing applications and a passion for breaking down complex problems. Systematic structured and detail-oriented and analytical mindset
Skilled at working effectively with cross-functional teams in a matrix organization with good communication skills
Excellent (senior) stakeholder management skills covering various backgrounds
Strong sense of ownership and accountability
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
