Key Account Manager
Key Account Manager
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Job Description
The Key Account Manager is responsible for acquiring maintaining and optimising business relationships and partnerships to provide customers with the most relevant personalised and rewarding experience in a sustainable way.
Main responsibilities:
- Working closely with internal stakeholders to optimise strategy and ensure KPI are fulfilled.
- Representing the entire range of Evolutions products.
- Distributing and presenting information to customers about upcoming game releases and opportunities.
- Liaising with in-house resources and operators to undertake promotional campaigns fulfillment.
- Keeping close track of the performance of promotional campaigns to identify problems or issues that may arise.
- Establishing and maintaining effective key account relationships.
- Act as an intermediary between internal departments and customers.
- Acting as an escalation point for customers for any issues and drive resolution action.
- Providing root-cause analysis driving continuous improvement and execution of solutions.
- Proactively assessing clarifying and validating customer needs on an ongoing basis.
- Ensuring the timely and successful delivery of the companys solutions according to customers needs and objectives.
Qualifications :
- Previous experience within online B2B industry ideally in online gaming.
- 3 - 5 years of Account Management experience.
- Sound commercial awareness and knowledge of business development.
- Ability to generate results in a complex commercial environment.
- Experience in effective client management.
- Team management capabilities.
- Experience in strategy preparation based on data analysis.
- Advanced knowledge of English both spoken and written.
- Knowledge of Power BI.
- Willingness to travel.
Additional Information :
We offer:
- Competitive compensation.
- Career growth opportunities.
- Opportunity to work on as part of a Global leader in online gaming.
At Evolution we have implemented Whistleblower Protection Policy and provide secure and confidential channels for reporting legal or ethical concerns available to anyone with a direct or indirect work relationship with the Company including current and former Employees Candidates Shareholders Contractors Service Providers Trainees Entrepreneurs and their proxies. To submit a report please contact us via our dedicated whistleblowing channel at
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
