Director, AP Business Planning & Operations

Team Summary

The AP Business Planning & Operations team mandate is to drive a market focused agenda being the connective tissue between markets regions and global groups breaking down silo behaviors and executing against key regional initiatives. The team oversees business performance management for AP and supports cross-functionally on key initiatives whilst continually streamlining operations across the region. The team has four remits:

• Business Planning and Operations
• Corporate Events
• Deal Excellence
• Shared oversight of Business and Strategy Analytics team

What a Director and Lead AP Business Planning & Operations does at Visa:

The Director will lead the BPO pillar and be responsible for a wide range of activities required to support the AP Head of Business Operations and Regional President in delivering against regional and global priorities. The role is based in Singapore and provides an excellent opportunity to gain a broad strategic overview of Visas business - it will involve close collaboration with leaders and country managers across Asia Pacific to provide them and their teams support across various types of activities. The successful candidate will also engage frequently with Global stakeholders on key reporting engagements. This position reports into the AP Head of Business Planning & Operations and will have a Manager reporting to them.

Specific responsibilities span across the following key areas:

• End-to-end management of AP Scorecard includes target-setting reporting continuous improvement of AP Scorecard processes.
• Develop manage and report against AP OKRs - includes cross-functional oversight of APLT OKRs  
• Manage business review cadences for AP (Cluster and functional business reviews APLT meetings Global business reviews) includes curating agendas for APs quarterly business reviews and program managing end-to-end process
• Bear full accountability over managing market visits and briefing material development for CEO Global President and Regional President
• Partner with Visa Global teams on key reporting engagements / tools Quarterly Earnings Call Board Updates Executive-Council bi-weekly reports Global Town Halls TRUTH Acceptance etc.
• Partner with Business and Strategy Insights team to develop the Regional Management Information System (MIS) serve as the A on providing insights from a business planning and performance management point-of-view
• Own identify and drive operational and strategic initiatives together with Head of AP BPO and Regional President to address specific business needs org initiatives sales operations / effectiveness new capability development etc.
• Maintain a strong understanding of various market landscapes to possess foundational context for key workstreams
• Continuously be abreast the organizations key topics initiatives and priorities
• Manage a team including a Manager and potentially VLA grads

Why this is important to Visa

The candidate will play a key central role in driving business effectiveness through a best-in-class project/program management capability. Additionally the candidate will work across a range of initiatives to effectively support the AP BPO Lead Regional President and APLT. 

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications :

We are looking for an experienced individual with a curiosity about Visa who is results-driven planful and detail-oriented. As a candidate you should have:

• Bachelors Degree or equivalent
• Minimum 12 years experience with a relevant track record in business planning strategy operations consulting
• Knowledge of Visas business strategy and operating model across the region and globally
• Exceptional project management skills ability to anticipate and plan ahead own and manage multiple workstreams at a time with minimal supervision
• Strong communicator with solid executive presence and the ability to engage and influence appropriately and effectively across different levels and markets/regions
• Strong comfort in both quantitative and qualitative domains ability to analyze and derive actionable insights from data and aptitude in crafting written commentary reviewing client briefing materials etc.
• Analytical mindset that balances attention for detail with the ability to take a broader and strategic perspective
• Proactive disposition and comfort in navigating ambiguity
• Demonstrates professional maturity prioritizes leading with empathy and is passionate about demonstrating Visas Leadership Principles.

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time