Membership Manager: Programs
Membership Manager: Programs
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Salary Not Disclosed
1 Vacancy
Job Description
Our Mission: Since the 1893 World Columbian Exposition our organization has aimed to connect people to the natural environment and human history.
Join our team and enjoy a benefits package that truly supports your well-being and lifestyle:
- Comprehensive Health Coverage: Including medical dental vision plans and even pet insurance.
- Financial Security: Life and disability benefits plus a 403(b) savings plan to help you plan for the future.
- Work-Life Balance: Generous paid time off paid sick leave and paid holidays to ensure you have time to recharge and spend with loved ones.
- Exclusive Perks: Enjoy great employee discounts and complimentary general admission to participating cultural institutions.
Were dedicated to enhancing your life both at work and beyond!
The Membership Manager: Programs (MMP) is a key leadership role within the Membership team reporting to the Senior Director of Membership and supervising the Membership Programs Assistant. This position leads the planning execution and evaluation of the Museums full calendar of member-focused events and programs including Members Nights the departments largest and most visible annual event. The MMP collaborates with colleagues across departmentsespecially Public Programs within the Education Departmentto create high-quality mission-aligned experiences that drive member engagement and retention. This role is part of the membership management team and plays a central role in shaping member experience strategy.
Duties and Responsibilities:
- Receive general supervision from the Senior Director of Membership.
- Provides general direction and task supervision to the Membership Programs Assistant.
- Event Planning and Stewardship
- Lead planning and execution of Members Nights the Museums flagship membership event managing logistics budgets timelines and interdepartmental coordination.
- Develop and implement additional stewardship events such as exhibition previews member-exclusive lectures and behind-the-scenes experiences.
- Partner with the Education Departments Public Programs team to co-develop events that align with the Museums mission and programming priorities.
- Oversee and evaluate event performance through feedback collection reporting and post-event analysis to drive continuous improvement.
- Member Engagement Strategy
- Serve as the primary architect of member engagement programming ensuring offerings are accessible relevant and reflective of member interests.
- Develop and implement programming to enhance the experience within a future members and donors lounge such as coordinating a schedule of visiting scientists special drop-in activities or informal staff interactions.
- Identify new opportunities to deepen member connections to the Museum through programming tied to exhibitions science and collections.
- Work closely with other managers in the department to align programming with broader acquisition and retention goals.
- Team Management and Collaboration
- Supervise the Membership Programming Assistant providing mentorship daily oversight and professional development support.
- Collaborate with Development Marketing and Visitor Services teams to ensure effective promotion and smooth execution of events.
- Serve as a peer and partner to other department managers contributing to planning forecasting and strategy discussions.
- Provides general direction and task supervision to the Membership Programs Assistant.
Qualifications:
- Bachelors degree in event planning museum studies fundraising marketing or a related field or equivalent experience.
- Minimum of 5 years of experience in membership programming events or related areas.
- Excellent project management and organizational skills with a demonstrated ability to manage complex multi-stakeholder events.
- Experience supervising staff or interns and fostering collaborative work environments.
- Strong written and verbal communication skills; ability to represent the Museum professionally in all interactions.
- Proficiency in Microsoft Office Google Workspace and familiarity with CRM or database systems (e.g. Raisers Edge) preferred.
- Ability to work occasional evenings or weekends for events.
PLEASE READ: *When you apply for multiple positions please make sure to delete your previous resume and cover letter and upload the latest version of your resume and cover letter that is relevant to the job you are applying for every time you apply. This will help our hiring managers access the correct documents. Please note that removing the resume and cover letter will not delete any previously submitted resumes and cover letters.
The Field Museum is an equal-opportunity employer. We are committed to providing a workplace free from discrimination embracing diversity and fostering mutual respect. We value the unique perspectives each team member brings which empowers our ability to innovate and overcome challenges.
At the Field Museum we are dedicated to making our career website and recruitment process accessible to everyone. If you encounter any difficulty when using or accessing our online application or if you need a reasonable accommodation for completing your application participating in interviews or any other part of the selection process please reach out to us at .
Required Experience:
Manager
Employment Type
Full Time
