POLITICOs mission is to equip influential professionals with the nonpartisan high-impact policy intelligence they need to lead. Through our Professional Subscriptionsincluding POLITICO Pro E&E News and Agency IQwe deliver the depth tools and insights that power key decisions in Washington and beyond.
Were looking for a Senior Account Manager to join our Strategic Accounts teamresponsible for deepening relationships with POLITICOs largest and most high-value customers including major corporations and associations. As a Senior Account Manager you will own a portfolio of approximately 5075 key accounts across multiple industries. You will drive account growth through strategic engagement business acumen and meaningful customer conversations. Youll partner closely with a dedicated Customer Success team to deliver a best-in-class client experiencebalancing vision-setting with execution.
What Youll Do:
- Build and execute strategic account plans focused on retention upsell and long-term expansion
- Lead high-impact conversationsboth virtual and in-personwith stakeholders across customer organizations from daily users to senior executives
- Identify opportunities for cross-sell and product adoption (POLITICO Pro US Pro Europe and E&E News)
- Build cross-functional partnerships to advance strategic initiatives resolve complex account issues and ensure alignment with evolving product and market priorities
- Develop and lead de-risking strategies to protect revenue and strengthen client value ahead of potential contractions or churn
- Partner with Customer Success to align on delivery strategy and deepen customer value
- Leverage insights from usage account health and industry trends to recommend relevant solutions
- Drive renewals with a focus on longer-term contracts and YoY growth targets
- Represent POLITICO with credibility and empathy serving as a trusted advisor to client stakeholders
- Log activity and maintain pipeline hygiene in Salesforce sharing updates with leadership as needed
What Youll Need:
- 7-10 years of experience in account management client success or consultative sales
- A proven track record of growing accounts through renewals upsell and cross-sell
- Experience successfully working cross-functionally with a Customer Success team to deliver client outcomes
- Comfort navigating complex organizations and building relationships across all levels of seniority
- Excellent written verbal and presentation skills
- High business and sales acumenyou know how to connect policy impact to business needs
- A strategic mindset able to think beyond one transaction to grow long-term account value
- A growth mindsetyou believe we all have room to improve and you value ongoing coaching and development
- Proficiency with Salesforce or similar CRM tools
We are driven by our values.We are relentless contributors disruptors of the status quo collaborators talent cultivators and DEI stewards. Our culture is defined by grit total integrity and a prioritization on innovation.
We value our people.Clickherefor more on what we offer and what its like to work for POLITICO.
Lets keep in touch.You can view our list of open positionshereand email us. We hope to see your application soon!
Required Experience:
Manager