Housekeeping Manager
Housekeeping Manager
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$ 44000 - 52000
1 Vacancy
Job Description
Hotel:
Franklin Embassy Suites820 Crescent Centre DriveFranklin TN 37067Housekeeping ManagerFull timeAtrium SPIRIT where teamwork passion and appreciation ignite service excellence
Whats in it for you
The Atrium SPIRIT is a belief in the power of Service Perseverance Inclusion Respect Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences work together to overcome challenges and are passionate about positively impacting those around us.
- Career Growth & Learning 40% of our management hires are internal promotions!
- Invest in Your Future 401(k) plan with company match.
- Comprehensive Health Coverage Medical dental and vision insurance options.
- Paid Time Off & Vacation Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life Enjoy DailyPay wellness programs tuition reimbursement and exclusive discounts on your favorite brands and services.
- Purpose & Impact Make a difference through Atriums community service and volunteer programs.
Job Pay Range: $44000 - $52000 Per Year (Based on Qualifications)
Profile:
Telecommute: No
Bonus Eligible: Yes
Direct Reports: Yes
Reports To: Assistant General Manager or General Manager
Primary Purpose:
The primary purpose of the Housekeeping Manager is to provide guests with an excellent room experience ensuring that operational standards and procedures for the Housekeeping Department are being followed by all Associates.
Work Performed:
The Housekeeping Manager will be tasked with the following duties responsibilities and assignments:
- Lead the Housekeeping Associates to enable the team to provide a best-in-class guest experience.
- Engage with guests provide friendly service meet operational standards and resolve guest concerns;
- Manage the financial performance of the department by effectively scheduling Associates submitting accurate payroll records and controlling expenses for supplies and equipment;
- Manage the department by ensuring Associates understand employment practices follow interview guidelines recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
- Support performance management and implement discipline when necessary.
- Educate and Train Associates regarding brand standards and Atriums Cleanliness Assured
- Maintain an accurate record of lost and found items;
- Practice hotel emergency procedures to include fire life and safety;
- Follow company security policies and procedures to include reporting accidents injuries and unsafe work conditions;
- Perform or assist with cleaning duties as necessary;
- Support other departments as needed based on business demands; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Oversight of a housekeeping team in hospitality healthcare facilities or similar environment.
Preferred Prior Experience:
3 years of experience in hotel Housekeeping Management
Required Education:
High School Diploma or Equivalent
Required Technology:
Basic computer knowledge to include the Microsoft Suite
Physical:
Able to lift a minimum of 50lbs occasionally.
Able to stand or walk for the duration of the scheduled shift
Other:
Flexible working days early mornings evenings nights weekends holidays and special events as needed.
Bi-lingual Preferred
Competencies:
(15) Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
(21) Managing Diversity
Manages all kinds of classes of people equitably; deals effectively with all races nationalities cultures disabilities ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
(13) Courage
Deals with problem direct reports firmly and in a timely manner; doesnt allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set years & depth of experience certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.
Required Experience:
Manager
Employment Type
Full-Time
