drjobs IT Technical Support العربية

IT Technical Support

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1 Vacancy
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Job Location drjobs

Cairo - Egypt

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description :

- Installing configuring and upgrading computer hardware and software
- Responding to support queries from the help desk ticketing system phone and email
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Installing and upgrading anti-virus software to ensure security at the user level
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Performing tests and evaluations on new software and hardware
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Installing and troubleshooting CCTV
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Responsible for PCs Printers and related equipment (monitor keyboard mouse hard drive etc.)
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Managing employees emails/accounts
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Adding and updating the inventory of all equipment software and license users
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Creating and updating IT data documentation if needed

Requirements :

  • Bachelors degree in computer science or related field

  • 0-1 years of experience in a help desk environment

  • A and N certifications preferred

  • Highly organized to handle help desk tickets effectively

  • Ability to diagnose and resolve basic computer technical issues

  • Cybersecurity and Networking knowledge.

Employment Type

Full Time

Company Industry

About Company

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