Senior Marketing Cloud Technical Consultant/Developer
Senior Marketing Cloud Technical Consultant/Developer
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Job Description
In this role you will be a key contributor with deep technical expertise providing groundbreaking Marketing Cloud solutions.
As an ideal candidate you enjoy solving deep technical problems are a strong individual contributor an excellent communicator and have a history of architecting and deploying complex Marketing Cloud integrated solutions.
Position Responsibilities:
As a Marketing Cloud Senior Technical Consultant/Developer you will:
Design solutions to address business needs using Salesforce Marketing Cloud.
Design cross-platform integrations to enable best-practice architectural patterns for integrating Marketing Cloud into other business platforms (including CDP CRM and ecommerce platforms).
Design and architect custom applications content blocks and journey builder activities on the Marketing Cloud platform.
Provide in-depth technical audits of clients Marketing Cloud instances including proposed solutions for identified issues.
Provide mentoring and guidance for best-practices in scripting journeys API integration and marketing automation processes.
Provide QA code reviews and recommendations on solutions implemented for clients by other team members.
Contribute to documentation to help ensure solutions are well-maintained.
Design dashboards and reports to help analyze performance and discover where improvements to performance can be made.
Required Qualifications:
4 years of experience with Salesforce Marketing Cloud.
Data integration with data warehouses and data lakes for ETL integration in Marketing Cloud.
Creating sophisticated personalized content and journeys in Marketing Cloud.
Good attention to detail and superb communication skills.
Have current Marketing Cloud Developer Certification. Having the Marketing Cloud Consultant certification is a huge asset
Demonstrated analytical and problem-solving skills.
A passion to become an expert in data-driven marketing automation.
Must be currently based in and legally eligible to work in Canada and can show proof of citizenship or visa .
Bilingual fluency in verbal and written French and English is a strong asset.
Preferred Qualifications:
SQL JavaScript HTML and CSS
AMPscript and SSJS scripting languages
Marketing Cloud SOAP and REST APIs
Marketing Cloud Connect
Marketing Cloud data models including Contact Model Data Views and Data Extensions
Familiar with Salesforce CRM (Sales Service) data models.
Understand and have experience in planning segmentation targeting execution and analysis of marketing campaigns.
An understanding of email marketing and metrics.
Foundational knowledge or experience in Datorama and Interaction Studio is an asset.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$94220.00 CAD - $174980.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
Required Experience:
Senior IC
Employment Type
Full-Time
