Remote Dutch Customer Support
Remote Dutch Customer Support
Posted on :
29-05-2025
Employer Active
1 Vacancy
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Job Description
REMOTE IN PORTUGAL
Key Responsibilities
- Provide exceptional support to Dutch-speaking customers via phone email and chat.
- Assist customers with product information order issues and general inquiries.
- Resolve customer concerns efficiently and escalate complex issues when needed.
- Ensure all customer interactions are accurately recorded in the CRM system.
- Maintain a positive empathetic and professional attitude toward customers at all times.
What We Are Looking For
- Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work independently in a remote work environment.
- Reliable internet connection and a quiet workspace at home.
- Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
- Ability to work 2 rotational days off each week.
What We Offer
- Competitive salary and benefits.
- Work from home flexibility.
- Paid training and ongoing support.
- A supportive collaborative remote team environment.
- Opportunities for career growth and professional development.
Work Schedule
- Monday to Sunday: 07:00 AM to 07:00 PM (rotational shifts).
- Days Off: 2 rotational days off.Key Responsibilities
- Provide exceptional support to Dutch-speaking customers via phone email and chat.
- Assist customers with product information order issues and general inquiries.
- Resolve customer concerns efficiently and escalate complex issues when needed.
- Ensure all customer interactions are accurately recorded in the CRM system.
- Maintain a positive empathetic and professional attitude toward customers at all times.
- Fluency in Dutch (C2 level) and good communication skills in English (B2 level or higher).
- Strong problem-solving abilities and a customer-oriented mindset.
- Ability to work independently in a remote work environment.
- Reliable internet connection and a quiet workspace at home.
- Flexibility to work rotational shifts from 07:00 AM to 07:00 PM (Monday to Sunday).
- Ability to work 2 rotational days off each week.
- Competitive salary and benefits.
- Work from home flexibility.
- Paid training and ongoing support.
- A supportive collaborative remote team environment.
- Opportunities for career growth and professional development.
Employment Type
Full Time