Logistics Analyst I
Logistics Analyst I
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Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Key Areas of Responsibility
- The Logistics Coordinator is a key role of the Services Parts Contact Center. This role is the entry point into Service Parts and has responsibility of transactional activities which will enable part ordering delivery and/or planning on a global bases. All transactional work will be done in English and requires excellent oral and written communication skills.
- Its a key role of the Services Parts Contact Center. This role is the entry point into Service Parts and has responsibility of transactional activities which will enable part ordering delivery and/or planning on a global bases. All transactional work will be done in English and requires excellent oral and written communication skills.
Basic Requirements
- Flexible schedule ability to work various shifts
- Call Center Field Service Center Customer Service Service Parts and/or transactional contact center experience preferred. P.C. literacy and knowledge of MS Office applications required.
- Demonstrates the ability to understand the fundamental principles of Customer Service and Service Parts as stated within the NCR-GSP policies and procedures and can communicate those principles when discussing tasks assignments projects etc.
- Listening: Demonstrates the ability to hear understand and respond to non-technical as well as technical verbal communications commonly encountered in the work place on the telephone or other electronic mediums.
- Oral Communication: Uses appropriate vocabulary and grammar when speaking; Expresses ideas in a clear thorough and concise manner; Ability to listen to a customer understand his/her needs and be able to verbally demonstrate they have listened understood and can clearly articulate the need as well as actions which will be taken to resolve customer request.
- Written Communication: Demonstrates the ability to respond to emails in clear and concise manner. Ability fill out forms system input etc with accuracy. Accurately communicates information received from others.
- Problem Solving: Demonstrates the ability to understand the fundamental principles and elements of problem solving techniques and can follow and/or excute procedures and guidelines set by the department. Uses appropriate tools forms and can collect data and identify resources when necessary to determine solutions.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their job-related qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Required Experience:
IC
Employment Type
Full-Time
